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OnCommand Unified Manager Services on Windows 安装在升级后可能无法启动

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状态信息

适用于

  • Windows Server 2008 、 2012 、 2016
  • OnCommand Unified Manager ( 7.2 及以上版本)

问题

在 OCUM 升级到 7.2 并在 Windows 上运行、并声明 MySQL 服务未运行或已删除后、服务 OCIE 或 OCIIE AU 可能无法启动。

 

  • OCUM UI 面板可能会显示以下消息: 

"No performance data is being collected from cluster. Restart Unified manager to correct this issue."

 

  • OCUM 服务 NetApp OCIE 或 NetApp OCIE 采集单元升级到 OCUM 7.2 后无法启动、尝试手动启动时可能会显示以下错误:

“Error 1075: The dependency service does not exist or has been marked for deletion” 

 

  • Windows 系统事件日志显示以下错误:

"Error in Event Viewer, System Log. Event ID 7003: The NetApp OCIE Acquisition Unit service depends on the following service: MySQL56. This service might not be installed."

 

  • 检查 services.MSC MySQL 服务正在运行且 MySQL 安装目录中的 *.err 日志显示 MySQL 的正确版本已安装并正在运行:  


示例:

2017-08-09T10:57:42.838235Z 0 [Note] C:Program FilesMySQLMySQL Server 5.7binmysqld.exe: ready for connections.
 

 

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