由于 "P IPMI failure" ，节点关闭并无法启动

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Category:: aff-series<a>SU383</a><a>SP HBT已停止</a><a>SP检测信号已停止</a><a>sp.ipmi.lost.shutdown</a><a>无法恢复SP</a><a>2008781535</a>

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适用场景

AFF A700/FAS9000
服务处理器固件版本低于 4.9

问题描述

两个节点均关闭、无法启动
主板已重新就位、但节点停留在LOADER提示符处
节点关闭并显示以下消息：

sp.ipmi.lost.shutdown:EMERGENCY]: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 2 minutes.

可能会出现 AutoSupport

HA Group Notification (SP HBT STOPPED) ALERT

尝试启动时：

Initializing System Memory ... Loading Device Drivers ... Waiting for SP ... IPMI:Enable PCI slots:timeout SP failure. Resetting SP from primary FW. This can take a few minutes Waiting for SP ... SP recovered successfully after a reset from primary FW image Waiting for SP ...

IPMI:Enable PCI slots:timeout SP failure. Resetting SP from backup FW. This can take a few minutes Waiting for SP ... SP recovered successfully after a reset from backup FW image Waiting for SP ...

IPMI:Enable PCI slots:timeout Failed to recover SP IPMI PCI Slot Control failed.

IPMI PCI Slot Configuration failed.

Configuring Devices ... IPMI:Get controller FRU inventory:failed IPMI:Get midplane FRU 0 inventory:failed IPMI:Get NVRAM FRU inventory:failed

CPU = 2 Processor(s) Detected. Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 0) CPUID: 0x000406F1. Cores per Processor = 18 Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 1) CPUID: 0x000406F1. Cores per Processor = 18 524288 MB System RAM Installed. SATA (AHCI) Device: SV9MST6D120GLM41NP

BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT