外部磁盘架的两个IOM12模块发生带内ACP严重故障

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Category:: disk-shelves<a>2009578682</a>

Specialty:: hw

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适用场景

ACP处理器
IOM12磁盘架

问题描述

关键外部磁盘架警报示例：

ALERT     monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.

::> storage shelf show

Module Operational

Shelf Name Shelf ID Serial Number Model Type Status

----------------- -------- --------------- ----------- ------ -----------

1.1 1 SHFHU1234567890 DS224-12 IOM12 Normal

2.11 11 SHFHU1234567891 DS224-12 IOM12 Normal

2.12 12 SHFHU1234567892 DS224-12 IOM12 Critical

3 entries were displayed.

ACP错误示例：

::> storage shelf show -errors

Shelf Name: 2.12

Shelf UID: 50:0a:0b:0c:0d:0a:0b:0c

Serial Number: SHFHU1234567892

Error Type Description

------------------ ---------------------------

ACPP -

storage shelf fault 输出示例：

Enclosure Status: critical

Channel: 0b

Shelf: 12

Shelf Type: DS224-12

Product Serial Number: SHFHU1234567893

Module Type: IOM12

Vendor Unique Element 85-IOM12: (ACP)

Element Status Status Bytes Status Descriptions

1 [IOM12 A] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL

2 [IOM12 B] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL

更新磁盘架固件后、问题描述仍会保留：

::> storage shelf show -fields module-fw-revision

shelf module-fw-revision

----- ------------------

1.1 0310,0310

2.11 0310,0310

2.12 0310,0310

3 entries were displayed.

禁用/启用ACP子系统后、问题描述仍会保留