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由于 AFF A700、FAS9000 上的风扇故障而导致环境关闭

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适用于

  • ONTAP 9
  • AFF A700 / FAS9000
  • SP 固件版本 4.7 或更高版本

问题

  • 控制器断电,由于"多个风扇发生故障"事件,导致合作伙伴接管。
  • AutoSupport 生成:HA Group Notification (MULTIPLE FAN FAILED: System will shut down in 2 minutes) ERROR
  • EMS / 事件日志将显示以下一个或多个风扇错误:

::> event log show -event *fan*

[cluster-01: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F1 at failed
[cluster-01: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F2 at failed
[cluster-01: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F3 at failed
[cluster-01: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F4 at failed
[cluster-01: env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
[cluster-01: monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: FanB1 F1, FanB1 F2, FanB1 F3, FanB1 F4. 
[cluster-01: env_mgr: callhome.c.fan.fru.shut:error]: Call home for MULTIPLE FAN FAILED: System will shut down in 2 minutes
[cluster-01: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)

  • SP syslog(包含在 sp status -d 输出中)包含:

[477 WARNING][Porting/platform/PDKFan.c:1397]FanDaemon: Failure to read FanModuleData from fan module 1
[477 WARNING][Porting/platform/PDKFan.c:1416]FanDaemon: Fan module 1 marked bad after 3 consecutive failures
[477 WARNING][Porting/platform/PDKFan.c:1397]FanDaemon: Failure to read FanModuleData from fan module 1
[477 WARNING][Porting/platform/PDKFan.c:1416]FanDaemon: Fan module 1 marked bad after 3 consecutive failures

  • system node environment sensors show 的输出指示 FRU FanB1(或其他受影响的风扇)上的故障/MULTIFAULT。

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