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纽扣电池实时时钟 (RTC) 电池错误地报告低电压或高电压状态

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适用于

  • AFF A900
  • AFF A700
  • AFF A220
  • AFF C190
  • FAS9000
  • FAS2750
  • FAS2720
  • FAS2820

问题

标识

请使用以下方法来帮助识别此问题。

EMS 事件日志

[node1: env_mgr: monitor.rtcLowPower:error]: Real-time clock battery is dangerously low. Replace it at the next available maintenance window.

[NODE1:monitor.chassisPower.degraded:warning]: Chassis power is degraded: RTC Battery is in WARN LOW state current voltage is 2774 mV, normal low is 2800 mV
 

[env_mgr: monitor.rtcHighPower:error]: Real-time clock battery voltage is above normal (P3.3V Batt is warning high (3307 mV).)

[node1: env_mgr: monitor.rtcWarnLowPower:error]: Real-time clock battery voltage is below normal (2880 mV).

传感器状态
  • 3 伏电池传感器将显示警报状态:

cluster1::> system node environment sensors show -state !normal

Sensor Name              State          Current    Critical     Warning     Warning    Critical
                                        Reading       Low         Low         High       High
-------------------------------------------------------------------------------------------------
Bat 3.0V                critlow        2545 mV     2545 mV     2702 mV     3503 mV     3575 mV

或:

P3V Batt         warnlow     2880 mV    2720 mV    2880 mV    3300 mV    3460 mV 

cluster1::> system controller service-event show

Node        ID  Event Location            Event Description
---------------- --- ----------------------------------  ----------------------
cluster1-01    1   Controller B on Chassis 1       P3V3_BATT: Voltage Sensor 26 UNC

Or SP log:
hsamcmd --fault-show-all
===============================
tag  origin  fld                    fault reason                   count  time
---- ------- ----                   -------------                   ------ -----
1   bmc    /chassis-1/controller-a          P3V3_BATT: Voltage Sensor 26 LNC         1    
2   bmc    /chassis-1/controller-a          P3V3_BATT: Voltage Sensor 26 LCR         1    

  • The BMC CLI system sensors 和events all 命令或相应的 SP-LATEST-IPMI 和 SP-LATEST-SYSLOG AutoSupport 部分也会指出该问题:

BMC> system sensors filter BAT

Sensor Name    | Current   | Unit     | Status    | LCR     | LNC     | UNC     | UCR
-----------------+------------+------------+------------+-----------+-----------+-----------+-----------
P3V_BATT      | 2.840    | Volts    | nc     | 2.720    | 2.880    | 3.300    | 3.460

BMC> events all

Record 904: Wed Mar 18 02:14:02.350000 2020 [IPMI.notice]: 0001 | 02 | EVT: 0157bdbd | P3V3_BATT | Assertion Event, "Upper Non-critical going high" | Reading: 3.307 | Threshold: 3.307
 

Record 1946: Sun May 29 23:44:14 2022 [IPMI.notice]: 6501 | 02 | EVT: 0150bdbd | Bat_3.0V | Assertion Event, "Lower Non-critical going low"

 

控制器注意指示灯
  • 控制器上的琥珀色警告注意 LED 将亮起

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