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BMC更新已启动、但由于出现错误而未完成

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7
Visibility:
Public
Votes:
2
Category:
aff-series<a>2009-137600</a>
Specialty:
hw
Last Updated:

适用场景

  • AFF A250
  • FAS2750
  • 通过ONTAP 升级BMC固件

问题描述

  1. BMC固件更新已启动

cluster::*> system service-processor image update -node * -package BMC_FW_308-04080_15.4.zip

Note: Firmware update will need to reboot the SP on completion. If your console
connection is through the SP, it will be disconnected
    Do you want to proceed with the firmware update ? {y|n}: y

SP firmware update has been successfully scheduled.

  1. BMC固件更新失败、并显示以下消息

cluster::> event log show -node node-01 -event sp.* 
Time         Node        Severity    Event
------------------- ---------------- ------------- ---------------------------
4/14/2022 15:45:12  node-01      ERROR      sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
4/13/2022 17:46:09  node-01      ERROR      sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
2 entries were displayed.

  1. servprocd 日志显示更新因错误221而失败

00000016.02c39ea3 096f52a5 Wed Apr 13 2022 17:45:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: update: BMC update has been successfully triggered.
00000016.02c39f01 096f53c3 Wed Apr 13 2022 17:45:39  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: monitorUpdate: Waiting for BMC update to complete. Monitor count=(0), sleep 30 seconds...
00000016.02c39f02 096f53c3 Wed Apr 13 2022 17:45:39  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: lookup_bmc_updt_str: BMC update - Recoverable error.(0xdd)
00000016.02c39f59 096f54ef Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: monitorUpdate: BMC update has failed. Last status code(221).  
00000016.02c39f5a 096f54ef Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: set_bmc_state_cpmi: updated BMC status - 1.  
00000016.02c39f5b 096f54ef Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: ERR: Servprocd::SpUpdate: SpUpdateStateHandleEvent: e_sp_update_failed event received in SP_UPDATE_IN_PROGRESS state.
00000016.02c39f5c 096f54ef Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: ERR: Servprocd::SpUpdate: SpUpdateReport: SP firmware update failure has been detected.   

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