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断电后机箱电源故障

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Category:
fas-systems
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hw
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适用于

  • FAS/AFF 系统
  • ONTAP 9
  • 电源单元 (PSU)
  • 配电装置 (PDU)

问题描述

  • 停电后,系统没有电源输入来引导节点。
  • 机箱电源上显示琥珀色 LED。
  • 通过连接到备用 PDU 来验证 PSU 的电源 
  • 重新拔插电源不会使它们联机。

EMS 日志

Tue Apr 09 11:49:00  1000 [node-nacl1-03: monitor: monitor.globalStatus.critical:EMERGENCY]: Disk shelf fault.
Tue Apr 09 11:49:06  1000 [node-nacl1-03: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0x. Check fans, power supplies, disks, and temperature sensors.
Tue Apr 09 11:49:06  1000 [node-nacl1-03: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT

::> system health alert show
        Node: node-nacl1-04
      Alert ID: CriticalPSUFruOffAlert
      Resource: FFXW231xxxxx
      Severity: Critical
   Indication Time: Sun Nov 09 16:57:16 2025
      Suppress: false
     Acknowledge: false
   Probable Cause: PSU1 is off. The nodes in this chassis are node-nacl1-06.
   Possible Effect: The system might switch off if the other redundant
           power supply units (PSUs) become faulty.
Corrective Actions: 1. Check PSU1 and switch it on.
           2. Refer to the Hardware specification guide for more information on the position of the power supply unit (PSU) and ways to check or replace it.
           3. Contact support personnel if the alert persists.

AutoSupport 的 STORAGE-FAULT 部分

Enclosure Status: unrecoverable
Channel: 0x
Shelf: 10
Shelf Type: NS224NSM100
Module Type: NSM100

Power Supplies:
Element Status     Status Bytes  Status Descriptions
1: OK         01,00,00,20   RQSTED ON
2: CRITICAL      02,00,00,F1   DC FAIL, OFF, RQSTED ON, FAIL

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