AFF A250发生崩溃并无法启动、并显示"error：class：0；subclass：20000；Operation：1002"

• AFF A250
• MetroCluster IP
• BMC固件低于15.4%
• 适用于 MetroCluster 的ClusterLion

1. 控制器崩溃、无法启动

Boot Loader version 6.5.3
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2021 NetApp, Inc. All Rights Reserved.
KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
Resetting BMC from backup FW...
Waiting 30 seconds for BMC to reboot...
KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
Copyright(c) 2021 American Megatrends, Inc.
 ERROR: Class:0; Subclass:20000; Operation: 1002

2. BMC显示的固件版本不正确

cluster::> system node run -node node-2 -command sysconfig -a
 
Service Processor       Status: Online
     Firmware Version:  15.92
     Mgmt MAC Address:   d0:39:ea:XX:XX:XX
     Ethernet Link:    up, 1Gbps
     Using DHCP:      no
 
cluster::> system service-processor image show
                      Is
Node        Type  Image   Status    Current Version
---------------- ----- ------- ----------- ------- --------
Node-1       BMC
            primary installed   true   15.1
Node-2       BMC
            primary installed   true   15.92
2 entries were displayed.

• 版本未更改开机自检 BMC reboot