Veeam备份失败、并显示错误"无法访问共享根映射属性"

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Category:: ontap-9

Specialty:: nas<a>2009628202.</a>

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适用场景

ONTAP 9
Veeam
CIFS\ SMB

问题描述

Veeam备份失败、并在客户端上显示以下错误：

[29.06.2023 12:21:59.354] Error Failed to access share root mapping attributes. Mapping: [\\?\UNC\192.xxx.0.27\Marketing\.snapshot\VeeamSourceSnapshot_File_Backup_Job_HS.2023-06-29_1221] (Veeam.Backup.Common.CCppComponentException) [29.06.2023 12:21:59.354] Error in c++: Error code: 0x00000003 [29.06.2023 12:21:59.354] Error in c++: Failed to check share access. Share:[\\?\UNC\192.xxx.0.27\Marketing]

审核日志显示Veeam应用程序在尝试创建快照时失败，并显示错误"Snapshot copies can only be created on read/write (RW) volumes".
数据包跟踪显示创建请求的错误stats_object_path_NOT_found：

17 2023-07-06 07:06:12.998907 172.xxx.0.20 192.xxx.0.27 SMB2 0 Tree Connect Request Tree: \192.xxx.0.27HYNDS BCP and DR$ 18 2023-07-06 07:06:12.999388 192.xxx.0.27 172.xxx.0.20 SMB2 0 Tree Connect Response 21 2023-07-06 07:06:13.000052 172.xxx.0.20 192.xxx.0.27 SMB2 0 Create Request File: .snapshotVeeamSourceSnapshot_File_Backup_Job_HS.2023-07-06_1332 22 2023-07-06 07:06:13.000421 192.xxx.0.27 172.xxx.0.20 SMB2 0 Create Response, Error: STATUS_OBJECT_PATH_NOT_FOUND