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无法从Windows 8或Windows Server 2012连接到CIFS共享

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clustered-data-ontap-8
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nas
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适用场景

  • Data ONTAP 7-模式
  • ONTAP 9
  • CIFS/SMB
  • Windows 8
  • Windows Server 2012

问题描述

除Windows 8和Windows Server 2012之外、所有客户端均可访问CIFS共享。

使用Windows 8或2012的所有客户端都会受到影响。

客户端不是通过WAN连接的远程用户。尽管问题描述 可能也会影响远程用户、但本地用户也应受到同样的影响。

存储系统上已启用SMB 2.0或更高版本。

如果在会话启动期间捕获数据包跟踪、则跟踪可能会显示一个已签名的ioctl请求FSCTL_VALIDATE_NEGOTIATE_INFO、后跟一个未签名的ioctl响应。交换后、客户端会立即发送TCP重置:
(smb2.cmd == 11 and smb2.flags.signature == 1 and smb2.flags.response == 0) or (smb2.cmd == 11 and smb2.flags.signature == 0 and smb2.flags.response == 1) or (tcp.flags.reset == 1)
在某些情况下、数据包跟踪显示的模式可能略有不同。此故障可能发生在协商的其他时间点。如果此功能筛选器未显示问题、则以下筛选器有助于确定问题。如果需要、请联系支持部门以协助查看数据。
(smb2.flags.signature == 1 and smb2.flags.response == 0) or (smb2.flags.signature == 0 and smb2.flags.response == 1) or (tcp.flags.reset == 1)

客户端可能会报告以下任何错误:
Error code: 0x80004005
Unspecified error

Error code: 0x80070035
The network path was not found

Invalid Signature

System error 2148073478 has occurred

An extended error has occurred

 

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