域用户无法使用System Manager或命令行界面登录到存储

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Category:: ontap-9

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适用场景

ONTAP 9
域通道

问题描述

将集群管理LIF迁移到另一节点后、域用户无法使用System Manager或命令行界面登录到存储。
EMS报告以下错误

[node1: secd: secd.dns.server.timed.out:error]: DNS server 1.1.1.x did not respond to vserver = vs1 within timeout interval.

[node1: secd: secd.dns.srv.lookup.failed:error]: DNS server failed to look up service (_ldap._tcp.dc._msdcs.domain.com) for vserver (vs1) with error (Operation timed out).

[node1: secd: secd.cifsAuth.problem:error]: vserver (vs1) General CIFS authentication problem. Error: Ontap admin cifs authentication basic procedure failed  [6354 ms] TCP connection to ip 1.1.1.x, port 88 failed: Operation timed out.  [  8391] TCP connection to ip 1.1.1.x, port 88 failed: Operation timed out.  [ 10428] TCP connection to ip 1.1.1.x, port 88 failed: Operation timed out.  [ 12465] TCP connection to ip 1.1.1.x, port 88 failed: Operation timed out. **[ 14467] FAILURE: Could not authenticate as 'user@domain': Cannot contact any KDC for requested realm (KRB5_KDC_UNREACH)  [ 14467] Kerberos authentication failed. Trying NTLM  [ 14467] Login attempt by domain user 'domain/user' using NTLMv2 style security  [ 21787] Unable to contact DNS to discover domain controllers.  [ 21787] Unable to make a connection (NetLogon:domain.COM), result: 6812  [ 21787] Ontap-admin-login-cifs failed  [ 21787] Retry requested, but the retry window (7000 ms) has expired; giving up.