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Bridge Unexpected reboot - AutoSupport 消息

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适用场景

  • ATTO 6500N FibreBridge
  • ATTO 7500N FibreBridge
  • ATTO 7600N FibreBridge
  • MetroCluster
  • ONTAP 9.3+
  • EMS 消息

Tue Feb 26 14:34:54 UTC [node1: dsbridge_admin: callhome.bridge.reboot.unexp:alert]: Call home for Bridge Unexpected Reboot: FB7500N10xxxx

  • BRRDRBT:HA组通知来自

事件摘要

启动 ONTAP 9.3 每当 ATTO FibreBridge 意外重新启动时都会发送 AutoSupport 消息“ Bridge Unexpected reboot ”。

意外重新启动是指除以下内容之外的所有重新启动:

  • 计划重新启动(固件重新启动) 
  • 需要重新启动的配置更改
  • 固件升级
  • 启动

验证

  1. 检查所有网桥当前是否处于联机状态且运行状况良好:

storage bridge show

ClusterA::> stor bridge show
  (storage bridge show)
                                       Is        Monitor Managed                                               Is Bridge
Bridge                  Symbolic Name Monitored Status  By      Vendor Model                 Bridge WWN        Secure
----------------------  ------------- --------- ------- ------- ------ --------------------- ----------------  ---------
ATTO_2000001086611bcc    atto1a       true      ok     -       Atto   FibreBridge 7500N     2000001086611bcc  true
ATTO_200000108661261e    atto1b     true      ok     -       Atto   FibreBridge 7500N     200000108661261e  true
ATTO_200000108661360a    atto2a      true      ok     -       Atto   FibreBridge 7500N     200000108661360a  true
ATTO_2000001086614628    atto2b       true      ok     -       Atto   FibreBridge 7500N     2000001086614628  true

 

  1. 有关重新启动的网桥的信息,请查看事件日志:

event log show -severity INFORMATIONAL,DEBUG -event *bridge.*

ClusterA::> event log show -severity INFORMATIONAL,DEBUG -event *bridge.*
Time                Node          Severity      Event
------------------- ------------- ----------- ---------------------------
4/29/2022 13:48:29  ClusterA-01  DEBUG          bridge.rebooted: FC-to-SAS bridge b6510-4_siteB:8.126L0 [ATTO FibreBridge7500N 3.17] S/N [FB7500N101234] was rebooted.
4/29/2022 13:48:24  ClusterA-01  INFORMATIONAL bridge.discovered: FC-to-SAS bridge b6510-4_siteB:8.126L0 [ATTO FibreBridge7500N 3.17] S/N [FB7500N101234] was discovered.
4/29/2022 13:47:39  ClusterA-01  INFORMATIONAL bridge.removed: FC-to-SAS bridge b6510-3_siteB:8.126L0 [ATTO FibreBridge7500N 3.17] S/N [FB7500N101234] was removed.

解决方法

  • 验证是否已打开支持案例。
  • 通常,不需要额外的数据来将问题描述 作为根发生原因 (除非使用的是最少的 AutoSupport 消息)。
  • 根据NetApp支持的请求、可能需要上传网桥核心文件。

Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.