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如何向 Cisco 支持部门上报案例

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适用场景

  • 从 NetApp 购买的 Cisco MDS 和 Nexus 交换机
  • 通过 Cisco 技术支持中心（ TAC ）创建案例

问题描述

  • 在线或电话上报Cisco案例
  • 通过联机支持案例管理器、还可以请求案例重新分配、请求案例更新和提高案例严重性

 

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