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在 H610s 上对 BMC 无响应进行故障排除

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状态信息

适用场景

  • NetApp H610S 存储节点
  • NetApp Element 软件 11.0 - 12.3.1
  • ​​​​bmcFirmwareRevision : 3.70 - 3.91
  • BMCIPMIVersion : 2.0 

问题描述

  • 无法访问 BMC 界面
  • 无法打开 BMC 网页
  • ipmitool 命令失败:

    Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or directory
    Get Channel Info command failed

  • ipmitool 登录支持包(/sysinfo),显示:

    • No data available

    • Get Device ID command failed

    • Running Get PICMG Properties my_addr 0x20, transit 0, target 0

  • NetApp SolidFire Active IQ 存在多个错误:

    • sensorReadingFailed

    • IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.

    • BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.

    • Error checking sensor for Fan<#> RPM

    • Error checking sensor for Exhaust Temp

    • Error checking sensor for Inlet Temp

  • POST error 0xA105: BMC Failed (No Response)

 

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