跳转到主内容

由于无法连接到 Internet ,管理服务更新失败

Views:
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

适用场景

通过Hybrid Cloud Control (HCC)更新管理服务

问题描述

  • 从HCC触发的管理服务更新失败、并显示错误消息:
    The management services upgrade was unsuccessful. Please ensure your management node has internet access and try again.
  • 使用通过HCC下载的软件包文件进行的管理服务更新不会超过100%、而是在使用问题描述时停留在100%:
    Uploading and validating package...
  • [1]通过GET /logs收集的API (Swagger UI - https://mNodeIP/mnode)日志和 mnode_mnode 从HCC收集的管理日志(服务日志)将包含以下错误:
    <DATE TIME> ERROR   [services_api.py:1071] 403 Client Error: Forbidden for url: https://akamai.bintray.com/37/.... (为简洁起见省略)
    <DATE TIME> INFO    [__init__.py:28] Setting details to: Update failed. Check logs for more information.
    <DATE TIME> INFO    [__init__.py:55] Getting status
    <DATE TIME> INFO    [__init__.py:61] status = error
    <DATE TIME> INFO    [__init__.py:55] Getting details
    <DATE TIME> INFO    [__init__.py:61] details = Update failed. Check logs for more information.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.