即使在清除异步API记录后、Element软件升级仍会停止

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Category:: management-services-for-element-software-and-netapp-hci<a>升级</a><a>HCC</a><a>2009-198745</a>

Specialty:: solidfire

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适用场景

管理节点(mNode) 11.3及更高版本
混合云控制（ HCC ）
由于异步API调用的结果累积过多而导致使用Element软件升级错误清除异步API记录无法解决问题描述问题。

问题描述

运行状况检查失败、原因是 excessive accumulation of results from asynchronous API calls。

HealthCheck不会返回"data"部分中的AsyncAPI调用数。此处应显示此数字。但是、此字段为空。

{ "KB": "https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/Element_Software/Element_Software_upgrade_error_because_of_excessive_accumulation_of_results_from_asynchronous_API_calls", "checkID": null, "data": {}, "description": "Verify that the cluster configuration database does not have an excessive accumulation of results from asynchronous API calls.", "displayName": "Validate number of async results", "name": "check_async_results", "passed": false, "remedy": "Run sfclearasyncresults to reduce the accumulation by purging older results." }

由于运行状况检查阶段的异步API验证检查、使用HCC的Element软件升级已停止。升级日志记录以下错误。