跳转到主内容

安装自定义后, Element 集群 UI 无法加载 SSL 证书

Views:
23
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

适用于

  • Element 软件 12.0 版
  • 通过 PKCS#1 编码的自定义 SSL 证书

问题

安装使用 PKCS#1 编码的自定义证书后,集群 UI 无法完全加载。

具体来说, UI 框架开始在页面上加载,但存在以下条件之一:

  • 各个小工具会填充错误消息(例如"Unable to load widget: API error "GetClusterStats: Authentication is not ready to service requests yet") 而不是典型的集群信息
    • 示例:

  • 不显示小工具,而是显示以下错误: "We are having trouble communicating with your cluster. Error -3: Something went wrong. Unable to communicate with the Element Authentication Service"
    • 示例:

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.