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E系列驱动器初始化/重建失败—AutoSupport 消息

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适用场景

NetApp E 系列

事件摘要

SANtricity报告初始化失败/重建失败事件。在大多数情况下、这会导致驱动器出现故障。

验证

  1. 登录到SANtricity存储管理器或SANtricity系统管理器
  2. 确认SANtricity在恢复专家中报告以下多条错误消息之一:
    • FAILED_DRIVE-Recovery Failure Type Code: 23 Failed Drive
    • FAILED_DRIVE-Recovery Failure Type Code: 23 Failed Physical Disk - Unassigned or Standby Hot Spare
    • DISK_POOL_DRIVE_FAILURE-Recovery Failure Type Code: 443 Failed Disk Pool Drive
  3. 硬件 选项卡确认驱动器显示为故障

解决方法

  • 请联系 NetApp技术支持 、因为这将需要更换驱动器
  • 如果启用了AutoSupport、则此事件应已创建技术支持案例

追加信息

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.