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在11.50.2操作系统上、使用SMTP对DBM备份执行E系列ASUP交付失败

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适用场景

  • NetApp E系列11.50.2。
  • AutoSupport (ASUP)。
  • 交付方法:SMTP。
  • dBm (数据库管理)备份。

问题描述

  • 如果客户设置了电子邮件警报、他们将每天收到无法发送ASUP的电子邮件、然后收到另一封可以发送ASUP的电子邮件。未交付的用于数据库管理器""DBM备份文件、成功交付的用于每日ASUP收集。 

An ASUP message can now be delivered from the array management host eos-b toNetApp ASUP smtp gateway email.cogentco.com.

  • ASUP传输日志将如下所示:
7/25/19 12:45:39 UTC -> Priority:INFO, ASUP Message Type:DBM Backup, ASUP Task Type:Delivery, Status:FAILED, Storage Array:StorageArrayName, SAID:StorageArrayIdentifier, Chassis Serial Number:SerialNumber, Thread ID:357,440, Delivery Method:SMTP, Sequence Number:1099, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A,
Message:AutoSupport message dispatch failed.

 

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