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E 系列 SRA 泛洪无法发现任何可管理的存储阵列 具有 TCP 会话的控制器

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适用于

  • SANtricity OS 11.30.x
  • NetApp SANtricity 存储复制适配器( SRA ) 5.5 , 5.6

问题

  • Unified Manager 显示错误:
The specified device was not accessible. The storage array may not be connected properly or you may need to restart the host agent software. Refer to the online help for more information. Do you want to add it as an Unidentified Device?
  • SANtricity 存储管理器显示错误:
No manageable storage arrays were discovered. Storage arrays that have already been added to the Unified Manager will not be included in the discovered list. Verify the storage arrays are properly connected to your network and their assigned addresses are within a valid range.
  • 安装可能会连续几个月无问题运行。随着时间的推移 ,与存储控制器的 TCP 连接数不断增加,直到其他组件(例如 SANtricity )将系统报告为 No manageable storage arrays were discovered为止。
     
  • 无法通过此 SRA 管理 E 系列阵列 IP,并显示错误: SRA command "discoverArrays" failed
  • 此外,站点之间的任何故障转移也可能会失败,C:\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\ 并在日志文件中记录了一些可变的后续错误。报告以下错误信息:
示例
Error - Failed to sync data on replica devices. SRA command 'syncOnce' failed. Array at IPs10.xx.xx.xx and 10.xx.xx.xx is not manageable via this SRA Unknown storage array type, not supported by this SRA.
 
Array at IPs 10.xx.xx.x and 10.xx.xx.xx is not manageable via this SRA.
 
Array at IPs 10.xx.xx.xx and 10.xx.xx.xx cannot be reached

 

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