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E系列AutoSupport不支持任何协议

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e-series-santricity-management-software
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esg
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适用场景

  • NetApp E 系列
  • 使用PoE的ADSL连接(以太网点对点协议)

问题描述

AutoSupport无法使用任何协议(HTTP、HTTPS或SMTP)、并且会失败、并显示以下错误:

  1. 在SANtricity图形用户界面中测试: java.net.SocketTimeoutExeption: Read timed out
  2. 从web-server-trace.log:

ERROR [jetty-1810] trace [ASUPHTTPClient.java:752] [requestId=52bcce24-246d-4333-b40d-af085be5a622, deviceId=1] Socket read/write failed
c.l.a.w.u.ChainedTrustManager [ChainedTrustManager.java:198] [requestId=d2c5af46-3220-4f0d-af47-d9912c6f0679, deviceId=1] CertificateException caught:
java.security.cert.CertificateException: myTrust is empty
When using SMTP: trace [LoggingJdkHandler.java:32] [requestId=0, deviceId=1] [devmgr.dmv.SMTPMessageInvoker validateSMTPServerReply] Unexpected return code received for Handshake command

  1. 从防火墙上执行的HTTP浏览器流量:

<h1>Bad.Request</h1>.<p>Your.browser.sent.a.request.that.this.server.could.not.understand.<br./>.</p>.</body></html>.

  1. 在检查防火墙探查器跟踪时、系统会与AutoSupport服务器建立连接、并会发送一些数据、但最终会失败。

 

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