7MTT 监管链验证错误:出现 31010 通信问题
适用场景
- 7-模式
- ONTAP 9
- 7- 模式过渡工具( 7MTT ) 3.4.0 或更早版本
- SnapLock 监管链
问题描述
- 7- 模式过渡工具( 7MTT ) SnapLock 监管链验证阶段失败,并出现错误 31010
- GUI 将显示以下错误:
Failed to communicate with 7-Mode storage system '<7m_controllerr_address>'.
- 7MTT 日志
logs
/transition.log
将报告以下顺序:
2021-01-23 15:11:45.436 MEZ [c.n.t.o.c.s.TransitionSnaplockCoCFileListHandler: INFO] [job-mngr-0] [operation-name: SnapLock Chain of Custody]: In populateAllFilesList:path:'/vol/.snapshot/<7mtt_snapshot>/path/to/large_directory' :skipIters:'0
2021-01-23 15:21:45.813 MEZ [c.n.t.o.c.s.TransitionSnaplockCoCFileListHandler: INFO] [job-mngr-0] [operation-name: SnapLock Chain
of Custody]: Cleaning resources after file listing on coc Volume = '<7m_snaplock_volume>'
2021-01-23 15:21:45.864 MEZ [c.n.t.jobmanager.AbstractJob: ERROR] [job-mngr-0] [operation-name: SnapLock Chain of Custody]: Handling exception:
com.netapp.transition.common.credbank.exception.HostTimeoutException: Timeout occurred while communicating with 7-Mode storage system '<7m_controller_address>'.