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如果集群管理位于一个特定节点上、则OSM在升级后提供内部错误

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适用场景

  • ONTAP 9.8
  • ONTAP系统管理器(OSM)

问题描述

  • 升级到ONTAP 9.8P19后、如果集群管理LIF位于 一个特定节点上、则无法访问OSM、浏览器中会显示错误: 

500 Internal Server Error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.  

  • 该节点的节点管理LIF也无法访问、但 配对节点可以访问
  • 可以使用出现故障的节点管理LIF通过浏览器访问SPI和Swagger页面
  • 将集群管理LIF迁移到配对节点后、可以访问System Manager
  • HTTP 两个节点中的服务均为online

External Web Services true
HTTP Port 80
HTTPS Port 443
Protocol Status online

  • apache-access.log 对于System Manager、返回状态代码500 、而对于具有故障节点管理LIF的SPI访问、返回状态代码200

<System_IP><faulty_node_management_IP> "GET /sysmgr/v4 HTTP/1.1"500 531 10066 - 0 - - -
...
...
<System_IP><faulty_node_management_IP> admin "GET /spi/<node_name>/etc/log/mlog/ HTTP/1.1"200 140233 1020301 - 0 + - -

  • apache-error.log 故障节点出现 错误:

Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

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