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在AIQ中注册后、ONTAP System Manager会不断刷新

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适用场景

ONTAP System Manager

问题描述

  • 登录到System Manager并向Active IQ (AIQ)注册System Manager后、System Manager将开始不断刷新。
  • 注册后几小时内即可开始此操作、后续几天登录时也可能会发生此操作。
  • 只有在信息板、设置和支持页面上才会显示此信息。
  • 查看日志时,sysmgr.log 中会显示如下消息:
    0000001d.00108485 00c62b87 Fri Apr 18 2025 11:56:00 -05:00 [kern_sysmgr:info:12620] xx.xx.xx.xx|admin|INFO|osm4|1744995340636|Fri Apr 18 2025,11:55:42.271|| "statusText": "Unknown Error",
    0000001d.00108486 00c62b87 Fri Apr 18 2025 11:56:00 -05:00 [kern_sysmgr:info:12620] xx.xx.xx.xx|admin|INFO|osm4|1744995340636|Fri Apr 18 2025,11:55:42.271|| "url": "https://activeiq-link.netapp.com/refresh",

    0000001d.0010848e 00c62b87 Fri Apr 18 2025 11:56:00 -05:00 [kern_sysmgr:error:12620] xx.xx.xx.xx|admin|ERROR|osm4|1744995340636|Fri Apr 18 2025,11:55:42.402||[AIQ]API Call https://api.activeiq.netapp.com/v1/wellness2/count/level/cluster/id/cluseruuid/impactarea/Performance%2CEfficiency%2CAvailability%2CSecurity%2CConfiguration%2CCapacity%2CProtection failed - Refresh token has expired

 

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