使用 HTTPS 时 ONTAP AutoSupport 消息失败: SSL 证书问题
适用场景
- ONTAP 9
- 用于AutoSupport消息的HTTPS传输协议
问题描述
- 使用HTTPS作为传输的AutoSupport消息失败:
::> system node autosupport history show -node node_name -seq-num <seq_num> -instance
Node: node_name
AutoSupport Sequence Number: seq_num
Destination for This AutoSupport: https
Trigger Event: callhome.management.log
Time of Last Update: 1/12/2021 02:58:59
Status of Delivery: transmission-failed
Delivery Attempts: 15
AutoSupport Subject: MANAGEMENT_LOG
Delivery URI: 10.106.130.129:8080(support.netapp.com/put/AsupPut)
Last Error: SSL certificate problem: unable to get local issuer certificate
::> autosupport check show-details -node node_name
Node: node_name
Category: http-https
Component: http-put-destination
Status: failed
Detail: HTTP/S PUT connectivity check failed for destination:
https://support.netapp.com/put/AsupPut/ via proxy -
123.123.123.123:8080. Error: Peer certificate can not be
authenticated with given Certificate Authority
certificates.
Corrective Action: Certificate issue. Please make sure you have the correct
Root Certificate installed
Component: http-post-destination
Status: failed
Detail: HTTP/S POST connectivity check failed for destination:
https://support.netapp.com/asupprod/post/1.0/postAsup
via proxy - 123.123.123.123:8080. Error: Peer certificate
can not be authenticated with given Certificate
Authority certificates.
Corrective Action: Certificate issue. Please make sure you have the correct
Root Certificate installed
- 使用HTTP作为传输协议、AutoSupport消息可以成功传送到NetApp。
- 类似的错误消息:
message: SSL certificate problem: self signed certificate in certificate chain
Error: Peer certificate
无法使用给定进行身份验证 Certificate Authority certificates.
Error: asup.post.drop: AutoSupport message (HA Group Notification from node01 (USER_TRIGGERED (TEST:Test)) NOTICE) was not posted to NetApp. The system will drop the message.
-
在中找到其他错误消息
/mroot/etc/log/mlog/notifyd.log:
::> system node run -node <node_name> -command rdfile /etc/log/mlog/notifyd.log