跳转到主内容

Vscan服务器随机断开连接、并在EMS中显示错误"Nblade.vscanNoScannerCon"

Views:
5
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas<a>NAS</a><a>2008400569</a>
Last Updated:

适用场景

  • ONTAP 9.1
  • vscan
  • AV 连接器

问题描述

  • Vscan服务器会随机断开所有SVM的连接
  • EMS.logNblade.vscanNoScannerCon 
  • 在ONTAP AV连接器调试日志中:

07/28/20-07:33:25.270Z Issuing zapi network query to 10.1.1.5
07/28/20-07:33:53.005Z Error 13002: HTTP POST - Authorization failed

  • Apache错误日志中的身份验证被拒绝。

[Tue Jul 28 14:54:57.002138 2020] [dot:error] [pid 48504:tid 34395446528] [client 10.2.1.5:52516] [vserver ID 1] [service ontapi] Authentication denied for user TEST\\User, application ontapi​​

  • SecD.log中、secd_rpc_ontap_admin_cifs_auth_basic 您会发现vscan服务器执行身份验证时RPC失败、并显示以下错误(ZAPI轮询)

00000014.0b810939 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489] Error: Ontap admin cifs authentication basic procedure failed
00000014.0b81093a 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489]   [  0 ms] Login attempt by domain user 'test\user' using NTLMv2 style security
00000014.0b81093b 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489] **[    0] FAILURE: Unable to make a connection (NetLogon:TEST.DOMAIN), result: 6938
00000014.0b81093c 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489]   [    0] Ontap-admin-login-cifs failed
00000014.0b81093d 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489] Details:
00000014.0b81093e 28e432cd Tue Jul 28 2020 02:33:19 -05:00 [kern_secd:info:10489] | [000.000.008]  debug:  Worker Thread 34638688000 processing RPC 155:secd_rpc_ontap_admin_cifs_auth_basic with request ID:24978 which sat in the queue for 23 seconds. { in run() at src/server/secd_rpc_server.cpp:2067 }

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.