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Veeam备份失败、并显示错误"无法访问共享根映射属性"

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Category:
ontap-9
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nas<a>2009628202.</a>
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适用场景

  • ONTAP 9
  • Veeam
  • CIFS\ SMB

问题描述

  • Veeam备份失败、并在客户端上显示以下错误:

[29.06.2023 12:21:59.354]  Error Failed to access share root mapping attributes. Mapping:
[\\?\UNC\192.xxx.0.27\Marketing\.snapshot\VeeamSourceSnapshot_File_Backup_Job_HS.2023-06-29_1221]
(Veeam.Backup.Common.CCppComponentException)
[29.06.2023 12:21:59.354]  Error           in c++: Error code: 0x00000003
[29.06.2023 12:21:59.354]  Error           in c++: Failed to check share access. Share:[\\?\UNC\192.xxx.0.27\Marketing]

  • 审核日志显示Veeam应用程序在尝试创建快照时失败,并显示错误"Snapshot copies can only be created on read/write (RW) volumes".
  • 数据包跟踪显示创建请求的错误stats_object_path_NOT_found:

    17 2023-07-06 07:06:12.998907 172.xxx.0.20 192.xxx.0.27 SMB2 0  Tree Connect Request Tree: \192.xxx.0.27HYNDS BCP and DR$
    18 2023-07-06 07:06:12.999388 192.xxx.0.27 172.xxx.0.20 SMB2 0  Tree Connect Response
    21 2023-07-06 07:06:13.000052 172.xxx.0.20 192.xxx.0.27 SMB2 0  Create Request File: .snapshotVeeamSourceSnapshot_File_Backup_Job_HS.2023-07-06_1332
    22 2023-07-06 07:06:13.000421 192.xxx.0.27 172.xxx.0.20 SMB2 0  Create Response, Error: STATUS_OBJECT_PATH_NOT_FOUND

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