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用户无法在Windows 2016上打开Microsoft Word和Excel文件

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  2. 另存为PDF
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Category:
ontap-9
Specialty:
nas<a>2009年287391</a>
Last Updated:

适用场景

  • ONTAP 9
  • Microsoft Word/Excel

问题描述

  • 使用FQDN和IP地址访问共享时、用户无法在Windows 2016上打开Microsoft Word和Excel文件、并出现以下错误

Word的图像结果在尝试打开文件时出现错误请尝试以下建议

屏幕截图：

Word experienced an error trying to open the file. Try these suggestions. * Check the file permissions for the document or drive * Make sure there is sufficient free memory and disk space * Open the file with the text Recovery converter.
  • 使用Windows 2008和2010时、用户可以访问相同的文件

 

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