无法使用域用户帐户登录到系统管理器

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Category:: ontap-9

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适用场景

ONTAP 9
System Manager
Active Directory用户

问题描述

无法登录到System Manager或无法使用Active Directory帐户访问集群、问题描述仅适用于域帐户用户。
本地用户可以访问集群。
EMS日志：

[secd: secd.unexpectedFailure:error]: Unexpected SecD failure in Vserver "SVM".
 Details: Error: Lookup of CIFS account SID procedure failed   [  0 ms] 
 Using cached S-XX-XX-XXXXXXXXX-XXXXX to 'DOMAIN\USER1' mapping   [    46] 
 Successfully connected to ip 10.xx.xx.xxx, port 88 using TCP   [   188] 
 Successfully connected to ip 172.xx.xx.xx, port 88 using TCP **[   193] 
 FAILURE: Could not get credentials via S4U2Self based on full Windows user name 'USER1@cii_encrypt/bjsdjsjdbjsbdsdjsjbsjsbdjsdjsbd+0=/cii_encrypt'. Access denied.   [   193] 
 Could not get credentials for Windows user 'USER1' or SID 'S-XX-XX-XX-XXXXXXXXXX-XXXXXX'   [   193] SID lookup failed

Secd日志：

Mon Mar 18 2024 17:44:57 +05:30 [kern_secd:info:9676] | [000.292.441]  ERR  :  RESULT_ERROR_SECLIB_GSSAPI_NO_SERVER_CREDS:7129 in start() at src/GssapiCtx.cpp:653

Mon Mar 18 2024 17:44:57 +05:30 [kern_secd:info:9676] | [000.292.457]  info :  Failed to initiate Kerberos authentication. Trying NTLM.

Mon Mar 18 2024 17:44:57 +05:30 [kern_secd:info:9676] | [000.334.733]  ERR  :  Encountered NT error (NT_STATUS_MORE_PROCESSING_REQUIRED) for SMB command SessionSetup  { in LogNtStatusCode() at src/Commands/Commands.cpp:589 }

Mon Mar 18 2024 17:44:57 +05:30 [kern_secd:info:9676] | [000.334.744]  ERR  :  SMB2 response has NT error 0xc0000016  { in ParseSmb2HeaderResponse() at src/Smb2/Smb2Utils.cpp:497 }

Mon Mar 18 2024 17:44:57 +05:30 [kern_secd:info:9676] | [000.334.798]  ERR  :  RESULT_ERROR_SPINCLIENT_INVALID_UID:6756 in LocateChannelInConn() at src/FrameWork/ClientInfo.cpp:3210

Mon Mar 18 2024 17:44:57 +05:30 [kern_secd:info:9676] | [000.377.410]  ERR  :  Encountered NT error (NT_STATUS_AUTH_LOGON_FAILURE) for SMB command SessionSetup  { in LogNtStatusCode() at src/Commands/Commands.cpp:565 }

Mon Mar 18 2024 17:44:57 +05:30 [kern_secd:info:9676] | [000.377.421]  ERR  :  SMB2 response has NT error 0xc000006d  { in ParseSmb2HeaderResponse() at src/Smb2/Smb2Utils.cpp:497 }

Mon Mar 18 2024 17:44:57 +05:30 [kern_secd:info:9676] | [000.377.428]  ERR  :  RESULT_ERROR_GENERAL_FAILURE:3 in Smb2ParseSessionSetupResponse() at src/Smb2/Smb2SessionSetup.cpp:185