跳转到主内容

VSCAN 服务器上的高 CPU 导致 CIFS 访问问题

Views:
7
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

适用于

  • ONTAP 9
  • Vscan
  • SentinelOne

问题描述

  • VSAN 服务器达到 100% CPU
  • 用户无法访问 CIFS 共享
  • EMS 日志显示错误 Nblade_CifsOperationTimedOut_1 'lastSpinNpError': 'SPINNP_ERR_OFFBOX_VSCAN_REQD'

Tue Jun 03 10:06:54 +0100 [node-01: kernel: Nblade_CifsOperationTimedOut_1:error]: params: {'commandName': 'SMB2_COM_CREATE', 'suspensionCnt': '4', 'cmdRestartCnt': '0', 'lastCsmError': 'CSM_OK', 'remoteBladeID': '6401c875-9f30-11ee-9941-d039eaaf0c59 (node-01)', 'isQosEnabled': 'QoS_disabled', 'lastSpinNpError': 'SPINNP_ERR_OFFBOX_VSCAN_REQD', 'clientIpAddress': '172.xx.xx.xx', 'localIpAddress': '172.xx.xx.xx', 'vserverId': '16', 'dsId': '1079', 'vserverName': 'svm'}

  • EMS 日志会显示错误 vscanExcessiveTOs

Tue Jun 03 10:13:02 +0100 [node-01: kernel: Nblade.vscanExcessiveTOs:error]: Vscan timed-out scanning events exceeded 2000 in the last 30 minutes for Vscan server (IP: 192.xx.xx.xxx) in SVM "svm".

  • Vscan 事件显示 scan-timedoutscan-internal-error:

::*> vserver vscan show-events -vserver <vserver_name>

  • 性能存档数据显示病毒扫描程序连接的高延迟:

# Offbox_vscan_server #
Report offbox_vscan_server for ASUP - xxxxxxxxxxxx

Cluster: cluster-1 (4b3d00bc-9f32-11ee-9941-XXXXXX)
Node: node-01 (6401c875-9f30-11ee-9941-xxxxxxxxx)
Model: AFF-A400
Release: 9.14.1P7
Time Range: 2025-06-03 06:00:01.000+00:00 - 2025-06-03 10:00:01.003+00:00

start                       end                         instance                            scan_latency (us)
2025-06-03 09:07:15 +00:00  2025-06-03 09:12:15 +00:00  svm-13:192.168.0.195:xxxxxxx        26772580.58
2025-06-03 09:07:15 +00:00  2025-06-03 09:12:15 +00:00  svm-11:192.168.0.195:xxxxxxx        22766879.80
2025-06-03 09:12:15 +00:00  2025-06-03 09:17:15 +00:00  svm-13:192.168.0.194:xxxxxxx        22062075.29
2025-06-03 09:17:15 +00:00  2025-06-03 09:22:15 +00:00  svm-09:192.168.0.194:xxxxxxx        21579253.00

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • 这篇文章对您有帮助吗?