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Commvault 间歇性访问被拒绝错误访问 CIFS 共享

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Category:
ontap-9
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nas
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适用于

  • ONTAP 9
  • CIFS/SMB
  • Commvault
  • Windows 和 Virtual Media Agents

问题

  • 尝试删除或管理某些 CIFS 共享上的文件时,Commvault 备份作业会间歇性失败并出现"拒绝访问"错误
  • 问题主要出现在新添加的虚拟媒体代理上,而直接连接(物理)媒体代理则不会遇到此问题
症状和日志输出:
  • Commvault 作业日志:(权限被拒绝)- 打开失败。
Windows 事件查看器:
LogName: Microsoft-Windows-SmbClient/Security
EventID: 31013
Description: The signing validation failed. Error: {StillBusy} The specified I/O request packet (IRP) cannot be disposed of because the I/O operation is not complete.
ONTAP 日志:
[secd:secd_rpc_authRequest_blocked_1:alert]: params: {'clientIP':'192.168.1.1','userName':'Commvault_User','domain':'Domain1','vserverName':'vserver_name'}
[secd:secd.cifsAuth.problem:error]: vserver(vserver_name) General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - ClientIp=192.168.1.1

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