跳转到主内容

由于SECD因LDAP请求而过载、应用程序加载用户配置文件所用时间比预期长

Views:
29
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

适用场景

  • ONTAP 9
  • FSXLogix应用程序
  • CIFS

问题描述

  • 应用程序加载用户配置文件所需时间超过15分钟。
  • SECD日志显示所有LDAP调用均已覆盖此secd: 
     2025-01-21 05:12:17 - 06:12:17+00:00 svm_741408d0a698492b99f7392a1197a195_93324047:LDAP (NIS & Name Mapping):GetUserInfoFromName:LDAP(Can't contact LDAP server):10.xx.xx.xx Can't contact LDAP server GetUserInfoFromName 1 2025-01-21 05:12:17 - 06:12:17+00:00 svm_741408d0a698492b99f7392a1197a195_93324047:LDAP (NIS & Name Mapping):GetUserInfoFromName:LDAP(Can't contact LDAP server):10.xx.xx.xx Can't contact LDAP server GetUserInfoFromName 5 2025-01-21 05:12:17 - 06:12:17+00:00 svm_741408d0a698492b99f7392a1197a195_93324047:LDAP (NIS & Name Mapping):GetUserInfoFromName:LDAP(No such object):10.xx.xx.xx No such object GetUserInfoFromName 8386 2025-01-21 05:12:17 - 06:12:17+00:00 svm_741408d0a698492b99f7392a1197a195_93324047:LDAP (NIS & Name Mapping):GetUserInfoFromName:LDAP(No such object):10.xx.xx.xx No such object GetUserInfoFromName 6541 2025-01-21 05:12:17 - 06:12:17+00:00 svm_741408d0a698492b99f7392a1197a195_93324047:LDAP (NIS & Name Mapping):GetUserInfoFromName:LDAP(No such object):10.xx.xx.xx No such object GetUserInfoFromName 4181 2025-01-21 05:12:17 - 06:12:17+00:00 svm_741408d0a698492b99f7392a1197a195_93324047:LDAP (NIS & Name Mapping):GetUserInfoFromName:LDAP(No such object):10.xx.xx.xx No such object GetUserInfoFromName 10237 2025-01-21 05:12:17 - 06:12:17+00:00 svm_741408d0a698492b99f7392a1197a195_93324047:LDAP (NIS & Name Mapping):GetUserInfoFromName:LDAP(No such object):10.xx.xx.xx No such object GetUserInfoFromName 24544 2025-01-21 05:12:17 
  • 对于不在名称映射缓存中的用户、必须从LDAP中检查名称映射、并且由于LDAP没有响应、这些用户将映射到默认pcuser。

    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.659]  ERR  :  RESULT_ERROR_SECD_USER_NOT_FOUND:6909 in getUserInfoViaLibC() at src/utils/secd_ns_utils.cpp:465
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.688]  info :  Trying to map user to the default UNIX name 'pcuser' { in mapNameWindowsToUnix() at src/name_mapping/secd_name_mapping.cpp:1415 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.691]  debug:  Get UserId and Group Id for UserName = pii_encrypt/hXMW1gVZt1t1P9wtY0AfVEId88G4vrNgDKEAj7+P1SY=/pii_encrypt   { in getIdsFromUserNameViaLibc() at src/authorization/secd_unix_authorization.cpp:137 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.697]  debug:  Calling nswrapper::getpwnam_r(), user name = pcuser  { in getUserInfoViaLibC() at src/utils/secd_ns_utils.cpp:419 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.957]  info :  Unix User Name found in Name Service Cache { in getUserInfoViaLibC() at src/utils/secd_ns_utils.cpp:421 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.963]  debug:  nswrapper::getpwnam_r() returned UserId = 65534, Gid = 65534, UserName = pii_encrypt/hXMW1gVZt1t1P9wtY0AfVEId88G4vrNgDKEAj7+P1SY=/pii_encrypt  { in getUserInfoViaLibC() at src/utils/secd_ns_utils.cpp:470 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.969]  debug:  _getUserPasswdInfo returned uid = 65534, gid = 65534, UserName = pii_encrypt/hXMW1gVZt1t1P9wtY0AfVEId88G4vrNgDKEAj7+P1SY=/pii_encrypt  { in _getUserInfo() at src/authorization/secd_unix_authorization.cpp:932 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.974]  info :  Mapped 'DOMAIN\USER1' to default UNIX user 'pii_encrypt/hXMW1gVZt1t1P9wtY0AfVEId88G4vrNgDKEAj7+P1SY=/pii_encrypt' { in mapNameWindowsToUnix() at src/name_mapping/secd_name_mapping.cpp:1421 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.982]  info :  Windows user 'OMAIN\USER1' mapped to UNIX user 'pii_encrypt/hXMW1gVZt1t1P9wtY0AfVEId88G4vrNgDKEAj7+P1SY=/pii_encrypt' { in secdGetUnixCredsForWindowsUser() at src/authentication/secd_rpc_auth.cpp:1143 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.520.985]  debug:  Get creds for UserName = pii_encrypt/hXMW1gVZt1t1P9wtY0AfVEId88G4vrNgDKEAj7+P1SY=/pii_encrypt   { in getCredsFromUserNameViaLibc() at src/authorization/secd_unix_authorization.cpp:87 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.521.234]  debug:  Mcached lookup return values for user, group and group membership are 0, 4, 0  { in _getUserInfo() at src/authorization/secd_unix_authorization.cpp:896 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.521.237]  debug:  All the details found in cache  { in _getUserInfo() at src/authorization/secd_unix_authorization.cpp:899 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.521.240]  debug:  Not adding group = 65534 to additional Gids  { in populateAdditonalGids() at src/authorization/secd_unix_authorization.cpp:677 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.521.245]  info :  Retrieved UNIX credentials for UNIX user 'pii_encrypt/hXMW1gVZt1t1P9wtY0AfVEId88G4vrNgDKEAj7+P1SY=/pii_encrypt'. Found UID 65534 { in secdGetUnixCredsForUnixUser() at src/authentication/secd_rpc_auth.cpp:1101 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] | [003.521.256]  debug:  SecD RPC Server sending reply to RPC 151: secd_rpc_auth_extended  { in secdSendRpcResponse() at src/server/secd_rpc_server.cpp:2273 }
    Tue Jan 21 2025 10:15:18 +00:00 [kern_secd:info:11817] 
  • 托管用户配置文件的卷位于节点06上、我们发现SECD正在因请求而过载。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.