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对NFS导出的访问失败或挂起

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ontap-9
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nas
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适用场景

  • ONTAP 9
  • NFS
  • Lightweight Directory Access Protocol(轻量目录访问协议)(LDAP)

问题描述

  • 在所有Vserver上、对卷的NFS访问失败或随机挂起:
  • 可以在事件日志中观察到多个secd错误:

[node-01: secd: secd.nfsAuth.noUnixCreds:error]: Vserver "svm1" cannot determine UNIX identity. Error: Acquire UNIX extended credentials procedure failed ...  
[   921] Successfully connected to ip 10.1.1.7, port 88 using TCP  
[  1447] Entry for host-address: 10.1.1.9 not found in the current source: FILES. Ignoring and trying next available source  
[  2465] Successfully connected to ip 10.1.1.3, port 389 using TCP  
[  4327] Successfully connected to ip 10.1.1.5, port 389 using TCP    
[  7928] LDAP search for the "uid, uidNumber, gidNumber, unixUserPassword, name, unixHomeDirectory, loginShell" attribute(s) within base "dc=Demo,dc=Netapp,dc=com" (scope: 2) using filter "(&(objectClass=User)(uidNumber=1111))" failed with error: Timed out
**[  7932] FAILURE: Failed to get user info for id '1111'  
[  7932] Source: LDAP unavailable. Entry for user-id:1111 not found in any of the available sources  
[  7932] Unable to retrieve credentials f...[Please refer to secd log for more detail!]

[node-01: secd: secd.ldap.referralError:info]: Server (10.1.1.7) does not hold the target entry for ldap filter ((&(objectclass=*))) on vserver (svm5).

[node-01: secd: secd.ldap.query.timed.out:error]: Vserver 'svm1': LDAP server 10.1.1.7 did not respond to query within timeout (3 seconds) interval.

[node-01: secd: secd.conn.auth.failure:notice]: Vserver (svm2) could not make a connection over the network to server (ip 10.1.1.7, port 389). Error: Operation timed out (Service: LDAP (NIS & Name Mapping), Operation: GetUserInfoFromId).

[node-01: secd: secd.unixLookupFailure:error]: UNIX lookup failure on Vserver (svm1) for client with IP address (10.1.1.1.50).
 Error: Acquire UNIX credentials procedure failed  
 [  2 ms] Entry for user-id: 1112 not found in the current source: FILES. Ignoring and trying next available source    
 [  4752] Successfully connected to ip 10.1.1.5, port 88 using TCP  
 [  7035] Successfully connected to ip 10.1.1.7, port 88 using TCP  
 [ 18654] LDAP search for the "uid, uidNumber, gidNumber, unixUserPassword, name, unixHomeDirectory, loginShell" attribute(s) within base "dc=Demo,dc=Netapp,dc=com" (scope: 2) using filter "(&(objectClass=User)(uidNumber=1112))" failed with error: Timed out **[ 18657] FAILURE: Failed to get user info for id '1112'   [ 18657] Source: LDAP unavailable. Entry for user-id:1112 not found in any of the available sources  
 [ 18657] Unable to retrieve UNIX username for UID 1112
 [ 18657] Retry requested, but the retry window (7000 ms) has expired; giving up. 

  • SECD.log secd.nfsAuth.noUnixCreds:error 的详细信息:

debug:  ldap_sasl_interactive_bind_s returned 0  { in ldapSaslBindGssapi() at src/connection_manager/secd_connection.cpp:748 }
debug:  UpdateStatsForLdapReferral vsid=4 serverIp=10.1.1.5  { in UpdateStatsForLdapReferral() at src/connection_manager/secd_connection.cpp:2235 }
debug:  LDAP TLS Alert generated is 'warning:close notify'
info :  LDAP search for the "uid, uidNumber, gidNumber, unixUserPassword, name, unixHomeDirectory, loginShell" attribute(s) within base "dc=Demo,dc=Netapp,dc=com" (scope: 2) using filter "(&(objectClass=User)(uidNumber=1111))"failed with error: Timed out { in searchLdap() at src/utils/secd_ldap_utils.cpp:405 }
ERR  :  RESULT_ERROR_LDAPSERVER_TIMEOUT:7646 in searchLdap() at src/utils/secd_ldap_utils.cpp:411
ERR  : searchLdap: LDAP Error: (-5): 'Timed out':
debug:  Vserver's operational state: running  { in isVserverRunning() at src/configuration_manager/secd_configuration_manager.cpp:2860 }
debug:  Logged secd.ldap.query.timed.out to EMS  { in logEmsEventForLdapError() at src/utils/secd_ems_utils.cpp:542 }
ERR  :  RESULT_ERROR_LDAPSERVER_TIMEOUT:7646 in getLdapUserInfo() at src/authorization/secd_ldap_unix_authorization.cpp:1074
CRIT :  _maxConnectionSem held for 8 seconds for cache ref ID 388661001, conn type LDAP (NIS & Name Mapping)  { in semaphoreReleased() at src/include/secd_thread_data_manager.h:219 }
debug:  LDAP TLS Alert generated is 'warning:close notify'
debug:  Closing service handle; reporting status 1  { in ~SecdConnection() at src/include/secd_connection.h:118 }
ERR  :  Failed to get user info for id '1111' { in getPasswdInfoFromLdap() at src/authorization/secd_rpc_authorization.cpp:2633 }
ERR  :  RESULT_ERROR_LDAPSERVER_TIMEOUT:7646 in getPasswdInfoFromLdap() at src/authorization/secd_rpc_authorization.cpp:2637
ERR  :  RESULT_ERROR_LDAPSERVER_TIMEOUT:7646 in ldapGetPasswd() at src/authorization/secd_rpc_authorization.cpp:2887
ERR  :  RESULT_ERROR_LDAPSERVER_TIMEOUT:7646 in SecdCbNsLdapQuery() at src/authorization/secd_rpc_authorization.cpp:3284
debug:  NSLIBC: ldap_match(), ../../../../../../netapp/lib/libc/ldap_secd.c:1164, Vsid = 4 secd RPC SECD_LDAP_PASSWD_PROC returned 7646
ERR  :  NSLIBC: map_secd_err_to_retval(), ../../../../../../netapp/lib/libc/ldap_secd.c:488, Vsid = 4 Received secd_err: '7646'
debug:  NSLIBC: _nsdispatch(), ../../../../../../src/lib/libc/net/nsdispatch.c:986, Vsid = 4 Result returned = 2
warn :  NSLIBC: _nsdispatch(), ../../../../../../src/lib/libc/net/nsdispatch.c:990, Vsid = 4 NS File access time alert: In method getpwuid_r, look up of DB ldap took 7 secs
info :  Source: LDAP unavailable. Entry for user-id:1111 not found in any of the available sources { in SecdCbNsJournal() at src/utils/secd_ns_utils.cpp:94 }
debug:  nswrapper::getpwuid_r() returned error code=0, files_err=NS_ERROR_NOT_FOUND, nis_err=NS_ERROR_NONE, ldap_err=NS_ERROR_LDAP_QUERY_TIMEOUT, dns_err=NS_ERROR_NONE  { in getUserInfoViaLibC() at src/utils/secd_ns_utils.cpp:455 }
ERR  :  nswrapper::getpwuid_r() has a transient error  { in getUserInfoViaLibC() at src/utils/secd_ns_utils.cpp:461 }
ERR  :  RESULT_ERROR_SECD_LIBC_TRANSIENT_ERROR:7035 in getUserInfoViaLibC() at src/utils/secd_ns_utils.cpp:462
ERR  :  RESULT_ERROR_SECD_LIBC_TRANSIENT_ERROR:7035 in _getUserPasswdInfo() at src/authorization/secd_unix_authorization.cpp:1042
ERR  :  RESULT_ERROR_SECD_LIBC_TRANSIENT_ERROR:7035 in checkAndGetUserInfo() at src/authorization/secd_unix_authorization.cpp:500
ERR  :  RESULT_ERROR_SECD_LIBC_TRANSIENT_ERROR:7035 in _getUserInfo() at src/authorization/secd_unix_authorization.cpp:757
ERR  :  RESULT_ERROR_SECD_LIBC_TRANSIENT_ERROR:7035 in getCredsFromUserIdViaLibc() at src/authorization/secd_unix_authorization.cpp:117
ERR  :  Unable to retrieve credentials for UNIX user with UID 1111 { in secd_rpc_auth_user_id_to_unix_ext_creds_1_svc_secd() at src/authorization/secd_rpc_authorization.cpp:953 }
debug:  Vserver's operational state: running  { in isVserverRunning() at src/configuration_manager/secd_configuration_manager.cpp:2860 }
debug:  Logged secd.authsys.lookup.failed to EMS  { in logEmsEventForUnixAuthError() at src/utils/secd_ems_utils.cpp:763 }
ERR  :  RESULT_ERROR_SECD_LIBC_TRANSIENT_ERROR:7035 in secd_rpc_auth_user_id_to_unix_ext_creds_1_svc_secd() at src/authorization/secd_rpc_authorization.cpp:955
info :  Retry requested, but the retry window (7000 ms) has expired; giving up. { in retryAfterFailure() at src/server/secd_rpc_retry.cpp:180 }
debug:  SecD RPC Server sending reply to RPC 217: secd_rpc_auth_user_id_to_unix_ext_creds  { in secdSendRpcResponse() at src/server/secd_rpc_server.cpp:2270 }
ERR  :  RESULT_ERROR_SECD_UNIX_CRED_LOOKUP_FAILED:6987 in getFailureCode() at src/utils/secd_thread_task_journal.cpp:348
debug:  Vserver's operational state: running  { in isVserverRunning() at src/configuration_manager/secd_configuration_manager.cpp:2860 }
debug:  Logged secd.nfsAuth.noUnixCreds to EMS  { in logEmsEventWithJournalForNfsAuthError() at src/utils/secd_ems_utils.cpp:1308 }

  • 用于检查外部源身份验证的用户命令间歇性失败:
::> ldap check -vserver svm1
    Vserver: svm1
    Client Configuration Name: LDAP_RES
    LDAP Status: up
    LDAP Status Details: Successfully connected to LDAP server "10.1.1.7"
   LDAP DN Status Details: User DN - LDAP Error: The search was timed out

 

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