AV Connector (AVSHIM)无法注册病毒扫描引擎、并显示以下错误：Registration Failure：SCANType！= SCANTYPE_RPC_cluster

适用场景

• McAfee防病毒软件 
• ONTAP AV连接器
• ONTAP 9

问题描述

• Vscan conny-status显示已连接Vscanners、但扫描失败仍然存在。尤其是如果 scan-madatory 设置了、则客户端无法访问文件。
• 运行以下命令可将vscanner的状态显示为""connected；但是、vscan供应商会将状态显示为""vendor not registered。 
  • 这意味着AV Connector已连接到存储系统。
  • 但是、有一个问题描述、其病毒扫描引擎向AV Connector注册。

::*> vscan connection-status show-extended-stats -instance

                             Node: node01
                          Vserver: vservername
                           Server: 192.168.1.2
                    Server Status: connected
                      Server Type: primary
                  Vscanner Vendor: vendor not registered
                 Vscanner Version: 0.0
Extended-statistics from Vscanner: ts=11:21:46 AM Nov 05,2015
                                   scans=sent:0,compok:0,comperr:0,compnotfnd:0,ms/comp:0
                                   avshim-version=1.0.2.0
                                   mempage/s=3, procs=46, threads=646, %cpu=2.50, procqlen=1, diskio/s=1, smbbytes/s=70,
                                   ifmac=00:50:56:92:5D:F2 [VMware], tcpstat=retrans:34,connfail:0,connreset:12,inerr:0
                                   cfg=Host Name:ABCDE
                                   OS Name:Microsoft Windows Server 2012 R2 Standard
                                   OS Version:6.3.9600 N/A Build 9600
                                   System Boot Time:11/5/2015, 12:07:39 PM
                                   System Manufacturer:VMware, Inc.
                                   System Model:VMware Virtual Platform
                                   System Type:x64-based PC
                                   Processor(s):1 Processor(s) Installed.
                                   [01]:Intel64 Family 6 Model 37 Stepping 1 GenuineIntel ~2394 Mhz

• McAfee扫描供应商日志可能会显示无法连接到回路地址127.0.0.1 (ONTAP AV连接器)、如下所示：

11/5/2015    11:20:03 AM    Scan Summary   ABCDE   Scan Summary
11/5/2015    11:20:03 AM    Scan Summary   ABCDE   Files scanned : 0
11/5/2015    11:20:03 AM    Scan Summary   ABCDE   Files with detections :  0
11/5/2015    11:20:03 AM    Scan Summary   ABCDE   File detections :  0
11/5/2015    11:20:03 AM    Scan Summary   ABCDE   Files cleaned : 0
11/5/2015    11:20:03 AM    Scan Summary   ABCDE   Files deleted : 0
11/5/2015    11:20:03 AM    Scan Summary   ABCDE   Files not scanned : 0
11/5/2015    11:20:04 AM    Engine Version =     5400.1158
11/5/2015    11:20:04 AM    Anti-virus DAT Version =     7975.0
11/5/2015    11:20:10 AM   Unable to connect to filer 127.0.0.1: 87

• 按照故障排除工作流： 集群模式Data ONTAP防病毒连接器(Offbox\Offboard AV)中的步骤  启用AV连接器shim日志记录。
  • 调试日志中会报告以下错误：

782.403: [pipe: 12.34.567.136][w][sess: 7ddfbf71fe8b0e9b] sending basic-stats, valid-pipe?[1]
784.060: [pipe: 12.34.567.137][w][sess: 20affddf0268838c] sending basic-stats, valid-pipe?[1]
791.653: basicStats: %cpu=1, %net=0
794.935: Issuing zapi network query to 10.63.119.136
794.982: [MgmtHost::FetchVlifs] vserver:[vservername], node:[node01], exists:[1]
794.982: [LifParam::ReconcileLifThreads] [plp: 12.34.567.890, vservernamenode01] in_use: [1]
797.310: Registration on old interface, ScanType: 1
OptionalParams: \ABCDE\INTERNALDOMAINA
797.310: Registration failure: ScanType != SCANTYPE_rpc_cluster
799.325: Registration on old interface, ScanType: 1
OptionalParams: \ABCDE\INTERNALDOMAINA
799.325: Registration failure: ScanType != SCANTYPE_rpc_cluster
801.341: Registration on old interface, ScanType: 1
OptionalParams: \ABCDE\INTERNALDOMAINA
801.341: Registration failure: ScanType != SCANTYPE_rpc_cluster
806.154: Issuing zapi network query to 12.34.567.136