在预检查期间SP自动升级失败
适用场景
- ONTAP 9
- FAS/AF/ASA
- 服务处理器
问题描述
- SP自动更新失败、并出现以下错误：
Mon Jul 29 21:56:37 -0700 [Node-01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP Firmware network auto-update could not be scheduled..Mon Jul 29 22:16:58 -0700 [Node-01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP Firmware network auto-update could not be scheduled..- SP IP地址可能无法执行pingable。
- 从
SP-MGMT-MLOG-TXT.GZ日志中：
Mon Jul 29 2024 22:57:38 -07:00 [kern_servprocd:info:6834] 0x808deaa00: 0: ERR: Servprocd::SpUpdate: doPreUpdateChecks: Ping to internal SP IP failed.Mon Jul 29 2024 22:57:38 -07:00 [kern_servprocd:info:6834] 0x808deaa00: 0: NOTICE: Servprocd::SpUpdate: ScheduleSpAutoUpdate: SP Firmware network auto-update using firmware package /mroot/etc/software/SP_FW.zip could not be scheduled.Mon Jul 29 2024 22:57:38 -07:00 [kern_servprocd:info:6834] 0x808deaa00: 0: NOTICE: Servprocd::SpUpdate: SpUpdateStateHandleEvent: New SP firmware package is locally available, SP auto-update has not been triggered.Mon Jul 29 2024 22:57:38 -07:00 [kern_servprocd:info:6834] 0x808deaa00: 0: NOTICE: Servprocd::SpUpdate: SpUpdateReport: New SP package 4.11P1 is available on local node.Mon Jul 29 2024 22:57:48 -07:00 [kern_servprocd:info:6834] 0x80964bf00: 8503e8000155719f: NOTICE: Servprocd::CLI: get_spcs_port : spcs port value in sp_api_service mdb is 50000Mon Jul 29 2024 22:57:53 -07:00 [kern_servprocd:info:6834] Thrift: Mon Jul 29 22:57:53 2024 TSocket::open() timed out <Host: 192.0.2.80 Port: 50000>Mon Jul 29 2024 22:57:53 -07:00 [kern_servprocd:info:6834] 0x80964bf00: 8503e8000155719f: ERR: Servprocd::CLI: sp_get_sensor_info_worker : TTX ERROR: 1 (open() timed out)Mon Jul 29 2024 22:58:03 -07:00 [kern_servprocd:info:6834] 0x80964bf00: 8503e8000155719f: NOTICE: Servprocd::CLI: get_spcs_port : spcs port value in sp_api_service mdb is 50000Mon Jul 29 2024 22:58:03 -07:00 [kern_servprocd:info:6834] Thrift: Mon Jul 29 22:58:03 2024 TSocket::open() connect() <Host: 192.0.2.80 Port: 50000>: Host is down