由于支持站点问题描述、无法发送AutoSupport (ASUP)日志
适用场景
- ONTAP 9
- AutoSupport (ASUP)
- HTTP/HTTPS
问题描述
- ASUP未收到并显示以下错误：
Description :- Received the below alert
NETAPP-MIB::autosupportSendError(1.3.6.1.4.1.789.0.134) - Unable to send auto support. The trap includes a string describing the reason for the failure..
[ productTrapData.0 = AutoSupport message (HA Group Notification from scnasclus01-06 (MANAGEMENT_LOG) NOTICE) was not sent. The system will drop the message. ]
- AutoSupport历史记录显示输出统计信息在特定持续时间内传输失败。
Cluster1::> autosupport history show -node Node1
3332
smtp ignore 1 - 12/31/2023 00:55:33
http transmission-failed 15 99 12/31/2023 04:36:56
noteto ignore 1 - 12/31/2023 00:55:33
retransmit sent-successful 1 100 1/3/2024 07:36:44
3331
smtp ignore 1 - 12/31/2023 01:00:55
http transmission-failed 15 99 12/31/2023 03:32:42
noteto ignore 1 - 12/31/2023 01:00:55
retransmit sent-successful 1 100 1/3/2024 07:36:40
3330
smtp ignore 1 - 12/31/2023 00:51:20
http transmission-failed 15 3 12/31/2023 02:11:27
noteto ignore 1 - 12/31/2023 00:51:19
retransmit sent-successful 1 100 1/3/2024 07:36:21
3329
smtp ignore 1 - 12/30/2023 23:09:53
http transmission-failed 15 3 12/31/2023 00:27:19
noteto ignore 1 - 12/30/2023 23:09:53
retransmit sent-successful - 100 1/4/2024 09:04:25
3328
smtp ignore 1 - 12/30/2023 00:58:43
http transmission-failed 15 100 12/30/2023 02:03:04
noteto ignore 1 - 12/30/2023 00:58:43
retransmit sent-successful - 100 1/4/2024 09:03:49