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设置AutoSupport SMTP身份验证服务器因"错误:身份验证失败"而失败、即使用户名或密码格式正确也是如此

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Category:
ontap-9
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core
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适用场景

ONTAP 9

问题描述

  • 由于"错误:身份验证失败"、设置AutoSupport SMTP身份验证服务器失败:

cluster::>autosupport modify -node node01 -mail-host root@10.xxx.xxx.xxx

Enter password for remote host "10.xxx.xxx.xxx":

Enter password for remote host "10.xxx.xxx.xxx" again:

Warning: SMTP connectivity check failed for destination: root:********@10.xxx.xxx.xxx. Error: Login denied Do you want to continue? {y|n}: n

  • Notifyd 部分显示了失败原因:

Wed Dec 06 2023 11:26:29 +09:00 [kern_notifyd:info:2479]ERR: AutoSupport::StatusCheck: Connectivity check to SMTP Mail Host root:********@10.xxx.xxx.xxx destination                                        failed. Reason: Login denied
Wed Dec 06 2023 11:26:29 +09:00 [kern_notifyd:info:2479]ERR: AutoSupport::StatusCheck:
Wed Dec 06 2023 11:26:46 +09:00 [kern_notifyd:info:2479]ERR: AutoSupport::StatusCheck: Connectivity check to SMTP Mail Host root:********@10.xxx.xxx.xxx destination                                        failed. Reason: URL using bad/illegal format or missing URL
Wed Dec 06 2023 11:26:46 +09:00 [kern_notifyd:info:2479]ERR: AutoSupport::StatusCheck:

  • 用户名/密码格式正确、不包含特殊的@标记。

 

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