一个节点无法通过SMTP发送AutoSupport

• ONTAP 9
• AutoSupport

• 一个节点无法通过SMTP发送AutoSupport。

• 运行命令""autosupport check show表示节点出现SMTP错误。

Category: smtp
          Component: mail-server
             Status: failed
             Detail: SMTP connectivity check failed for destination:
                     XXX.XXX.XX.XX. Error: Timeout was reached when
                     connecting to the server - 'XXX.XXX.XX.XX'
  Corrective Action: Possible network configuration issue. Ensure that you
                     have network connectivity

•  检查 通过路 由跟踪路由到SMTP服务器的网络连接时、ONTAP中使用的路由无法到达SMTP服务器。

::>network traceroute -node <node_name> -destination <remote_server>