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ONTAP 系统管理器无法加载、并显示ERR_SSL_Protocol_error

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ontap-system-manager<a>2009年278431</a>
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om
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适用场景

  • ONTAP System Manager (OSM) 9.9及更高版本
  • 安全断言标记语言(SAML)
  • FIPS模式(可选)
  • ONTAP AV连接器(可选)

问题描述

  • 升级OSM后、经常无法加载页面
  • 浏览器错误:  ERR_SSL_PROTOCOL_ERRORSSL_ERROR_RX_MALFORMED_CERTIFICATE
  • 导航到System Manager URL时收集的数据包跟踪显示以下数据包来自集群:

    475 2022-08-24 18:12:00.626881 10.222.5.120 10.103.229.110 TLSv1.2 158 Server Hello, Certificate, Alert (Level: Fatal, Description: Internal Error)
    TLSv1.2 Record Layer: Handshake Protocol: Certificate
    Content Type: Handshake (22)
    Version: TLS 1.2 (0x0303)
    Length: 7
    Handshake Protocol: Certificate
    Handshake Type: Certificate (11)
    Length: 3
    Certificates Length: 0

  • 在浏览器中检查站点信息时、证书信息不可用

 

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