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使用HTTPS的ONTAP AutoSupport被安全Web筛选器阻止

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此知识库是通过脚本生成的、可能包含格式问题。有关准确的内容、请参阅WiP编辑器。WiP编辑器。

适用场景

  • ONTAP
  • AutoSupport
  • HTTPS
  • Webfilter

问题描述

  • 在Active IQ Dashboard - AutoSupport部分中、确认日志缺失
  • 在命令行中 Autosupport history show  确认 sent-successful 从节点到NetApp的所有日志均为 。
此 AutoSupport 的目标 此 AutoSupport 的目标 此 AutoSupport 的目标 此 AutoSupport 的目标
http callhome.management.log 2024-06-05 01:20:10 sent-successful
  • 通过命令行测试连接还可以确认连接是否正常工作
::> system node autosupport check show-details -node node01 Node: node01 Category: http-https Component: http-put-destination Status: ok Detail: Successfully connected to: https://support.netapp.com/put/AsupPut/. Component: http-post-destination Status: ok Detail: Successfully connected to: https://support.netapp.com/asupprod/post/1.0/postAsup. 

 

阻止使用body.7z文件的Web筛选器示例

  •  可在Active IQ AutoSupport部分 NOTIFYD.GZ中进行检查

[kern_notifyd:info:2103] (category: 2103:3161:deliver) (emittime: 6/2/2024 02:22:31) (message: HTTP/1.1 403 Forbidden)

0000002c.0020012f 0cf703b7 Sun Jun 02 2024 02:22:31 05:30 [kern_notifyd:info:2103] <html>
0000002c.00200130 0cf703b7 Sun Jun 02 2024 02:22:31 05:30 [kern_notifyd:info:2103] <head>
0000002c.00200131 0cf703b7 Sun Jun 02 2024 02:22:31 05:30 [kern_notifyd:info:2103] <meta name="description" content="Zscaler makes the internet safe for businesses by protecting their employees from malware, viruses, and other security threats.">
0000002c.00200132 0cf703b7 Sun Jun 02 2024 02:22:31 05:30 [kern_notifyd:info:2103] <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
0000002c.00200133 0cf703b7 Sun Jun 02 2024 02:22:31 05:30 [kern_notifyd:info:2103] <meta name="viewport" content="width=device-width, initial-scale=1">
0000002c.00200134 0cf703b7 Sun Jun 02 2024 02:22:31 05:30 [kern_notifyd:info:2103] <title>Internet Security by Zscaler</title>
0000002c.00200135 0cf703b7 Sun Jun 02 2024 02:22:31 05:30 [kern_notifyd:info:2103] <script language="JavaScript">var defLang = 'en_US'</script>
0000002c.00200137 0cf703b7 Sun Jun 02 2024 02:22:31 05:30 [kern_notifyd:info:2103] <style type="text/css">

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