由于邮件主机上的中继问题，无法从 Data ONTAP 接收 AutoSupport 电子邮件

检查 AutoSupport 历史记录

• >autosupport history show

       Seq                   Attempt  Percent  Last
Node      Num   Destination Status         Count   Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
node01    1680   smtp     transmission-failed  15     -     5/28/2020 02:20:53

• 使用"autosupport history show -seq-num ### -instance"命令查看特定序列和Last Error是Failed sending data to the peer。  

Node> system autosupport history show -seq-num 1680 -instance

               Node: node01
   AutoSupport Sequence Number: 1680
Destination for This AutoSupport: smtp
          Trigger Event: callhome.management.log
       Time of Last Update: 5/28/2020 02:20:53
        Status of Delivery: transmission-failed
        Delivery Attempts: 15
       AutoSupport Subject: MANAGEMENT_LOG
           Delivery URI: mailto:autosupport@netapp.com
            Last Error: Failed sending data to the peer 
        Time of Generation: 5/28/2020 00:01:51
   AutoSupport Compressed Size: 131.4KB
         Percent Complete: -
          Rate of Upload: -
    Time Remaining for Upload: 0s
  AutoSupport Decompressed Size: 476.0KB
    Total Collection Time (ms): 6257

可通过在 AutoSupport 子系统中查看 notifyd.log 中记录的错误、通过查看 /mroot/etc/log/mlog/notifyd.log 或查看组织的 Mailhost 日志来确定详细的错误消息。

如何查看 notifyd.log

>rdfile /etc/log/mlog/notifyd.log

示例输出：

(emittime: 8/6/2017 01:16:27) (message: RCPT TO:<autosupport@netapp.com>)
(emittime: 8/6/2017 01:16:27) (message: SMTP 0x8115ae810 state change from MAIL to RCPT)
(emittime: 8/6/2017 01:16:32) (message: 550 5.7.1 Unable to relay)

或

(emittime: 7/7/2017 05:10:31) (message: DO phase starts)
(emittime: 7/7/2017 05:10:31) (message: MAIL FROM:<user@domain.com>)
(emittime: 7/7/2017 05:10:31) (message: SMTP 0x812b31810 state change from STOP to MAIL)
(emittime: 7/7/2017 05:10:31) (message: 554 Mail from user@domain.com rejected for policy reasons.)

或

(emittime: 3/11/2015 10:11:58) (message: Access denied: 550)