在更换启动设备后、节点无法收集ASUP
适用场景
- ONTAP 9
- AutoSupport (ASUP)
问题描述
- 在更换启动设备并还原ONTAP集群配置后、节点无法触发ASUP
- 命令"
system node autosupport history show
"的输出中缺少"Seq Num
"
::> system node autosupport invoke -node * -type all -uri file://localhost/mroot/etc/log/autosupport.7z
The AutoSupport was successfully invoked on node "node01" (sequence number: 1906).
The AutoSupport was successfully invoked on node "node02" (sequence number: 1723). >>> Job missing
2 entries were acted on.
::> system node autosupport history show
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
node01
1906
retransmit collection-in-progress
- - 3/1/2025 09:38:41
......
node02
1721
smtp ignore 1 - 3/1/2025 09:32:16
http re-queued 4 - 3/1/2025 09:41:38
noteto ignore 1 - 3/1/2025 09:32:16
- 陈旧的ASUP文件
::*> systemshell -node <node-name> -command "ll /mroot/etc/log/autosupport"
(system node systemshell)
......
drwxr-xr-x 2 root wheel 4096 May 6 00:41 202505060000.0.files/
drwxr-xr-x 2 root wheel 4096 May 6 01:41 202505060007.0.files/
drwxr-xr-x 2 root wheel 4096 May 7 00:37 202505070000.0.noteto >>> stale file
drwxr-xr-x 2 root wheel 4096 May 7 01:37 202505070007.0.post >>> stale file
drwxr-xr-x 2 root wheel 4096 May 8 00:24 202505080000.0.smtp >>> stale file
drwxr-xr-x 2 root wheel 4096 May 8 01:23 202505080037.0.files/
drwxr-xr-x 2 root wheel 4096 May 9 00:31 202505090000.0.files/
......
- notiyd日志:
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (kmip2_client) ended at version:0000000013, oldest version on disk is:0000000751
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (fpolicy) ended at version:0000000013, oldest version on disk is:0000000751
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (worm) ended at version:0000000001, oldest version on disk is:0000000009
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (qpidd) ended at version:0000000001, oldest version on disk is:0000000009
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (qdrouterd) ended at version:0000000001, oldest version on disk is:0000000009
Wed Feb 19 2025 17:14:17 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: asup[1609:0] process_run for ngsh: process exit status 255
Wed Feb 19 2025 17:14:17 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: asup[1609:0] process_run for ngsh: process exit status 255