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在更换启动设备后、节点无法收集ASUP

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2
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Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

适用场景

  • ONTAP 9
  • AutoSupport (ASUP)

问题描述

  • 在更换启动设备并还原ONTAP集群配置后、节点无法触发ASUP
  • 命令"system node autosupport history show "的输出中缺少"Seq Num "

::> system node autosupport invoke -node * -type all -uri file://localhost/mroot/etc/log/autosupport.7z
The AutoSupport was successfully invoked on node "node01" (sequence number: 1906).
The AutoSupport was successfully invoked on node "node02" (sequence number: 1723). >>> Job missing
2 entries were acted on.

::> system node autosupport history show
       Seq                   Attempt  Percent  Last
Node      Num   Destination Status         Count   Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
node01
       1906
          retransmit  collection-in-progress
                           -     -     3/1/2025 09:38:41
......
node02
       1721
          smtp     ignore         1     -     3/1/2025 09:32:16
          http     re-queued       4     -     3/1/2025 09:41:38
          noteto    ignore         1     -     3/1/2025 09:32:16

  • 陈旧的ASUP文件

::*> systemshell -node <node-name> -command "ll /mroot/etc/log/autosupport"
  (system node systemshell)
......
drwxr-xr-x  2 root  wheel    4096 May  6 00:41 202505060000.0.files/
drwxr-xr-x  2 root  wheel    4096 May  6 01:41 202505060007.0.files/
drwxr-xr-x  2 root  wheel    4096 May  7 00:37 202505070000.0.noteto >>> stale file
drwxr-xr-x  2 root  wheel    4096 May  7 01:37 202505070007.0.post >>> stale file
drwxr-xr-x  2 root  wheel    4096 May  8 00:24 202505080000.0.smtp >>> stale file
drwxr-xr-x  2 root  wheel    4096 May  8 01:23 202505080037.0.files/
drwxr-xr-x  2 root  wheel    4096 May  9 00:31 202505090000.0.files/
......

  • notiyd日志:
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (kmip2_client) ended at version:0000000013, oldest version on disk is:0000000751
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (fpolicy) ended at version:0000000013, oldest version on disk is:0000000751
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (worm) ended at version:0000000001, oldest version on disk is:0000000009
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (qpidd) ended at version:0000000001, oldest version on disk is:0000000009
Wed Feb 19 2025 17:14:09 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: Previous ASUP (qdrouterd) ended at version:0000000001, oldest version on disk is:0000000009
Wed Feb 19 2025 17:14:17 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: asup[1609:0] process_run for ngsh: process exit status 255
Wed Feb 19 2025 17:14:17 +08:00 [kern_notifyd:info:1609] 0x80c139100: 0: ERR: Autosupport::Collection: asup[1609:0] process_run for ngsh: process exit status 255

 

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