一个节点的自动端口未摆动
适用场景
- ONTAP 9
- AutoSupport
- HTTP
- SMTP
问题描述
- 从"NetApp AutoSupport histHistory show"中、我们可以看到其中一个节点出现故障
Cluster::> autosupport history show
 node seq-num destination last-update status error
 ----------- ------- ----------- ----------------- --------- -------------------------------
 Node2 190 http 5/20/2024 02:28:22
 transmission-failed
 Failed to connect to support.netapp.com port 443 after 0 ms: Couldn't connect to server
- 通过SMTTP/ON-demand/HTTP类别从命令行进行连接也会失败
Node: Node2
 
 Category: http-https
 Component: http-put-destination
 Status: failed
 Detail: HTTP/S PUT connectivity check failed for destination:
 https://support.netapp.com/put/AsupPut/. Error: Could
 not connect to server - 'support.netapp.com'
 Corrective Action: Possible network configuration issue. Ensure that you
 have network connectivity
 
 Category: http-https
 Component: http-post-destination
 Status: failed
 Detail: HTTP/S POST connectivity check failed for destination:
 https://support.netapp.com/asupprod/post/1.0/postAsup.
 Error: Could not connect to server - 'support.netapp.com'
 Corrective Action: Possible network configuration issue. Ensure that you
 have network connectivity
 
 Category: smtp
 Component: mail-server
 Status: failed
 Detail: SMTP connectivity check failed for destination:
 mail.molsoncoors.com. Error: Could not connect to server
 - 'mail.molsoncoors.com'
 Corrective Action: Possible network configuration issue. Ensure that you
 have network connectivity
 
 Category: on-demand
 Component: ondemand-server
 Status: failed
 Detail: AutoSupport OnDemand connectivity check failed for
 destination:
 https://support.netapp.com/aods/asupmessage. Error:
 Could not connect to server - 'support.netapp.com'
 Corrective Action: Possible network configuration issue. Ensure that you
 have network connectivity
- 查看notiyd日志,我们可以看到以下错误
Cluster::> node run -node <node name> -command rdfile /etc/log/mlog/notifyd.log00000005.00e2162b 03ec4c5e Wed Jun 05 2024 20:00:03 +00:00 [kern_notifyd:info:2192] Failed to connect to support.netapp.com port 443 after 0 ms: Couldn't connect to server