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由于节点管理LIF关闭、AutoSupport传输失败

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core<a>2009945471</a>
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适用场景

  • ONTAP 9
  • FAS/AFA系统
  • AutoSupport (ASUP)

问题描述

  • 当某个节点正在集群中的其他节点上运行时、ASUP传输失败:

Cluster::> autosupport history show -node Node-01
       Seq                   Attempt  Percent  Last
Node       Num   Destination Status         Count   Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
Node-01    3052   smtp     ignore         1     -     2/15/2024 01:15:35
          http     transmission-failed 15     -     2/15/2024 02:31:47
          noteto    ignore           1     -     2/15/2024 01:15:35

  • 已在受影响节点上正确配置ASUP。
  • notiyd日志中会显示以下事件:

Cluster::> node run -node Node-01 -command rdfile /etc/log/mlog/notifyd.log

[kern_notifyd:info:2066] 0x80dde7d00: 0: ERR: AutoSupport::OnDemand: Unable to send polling query to ASUP OnDemand Server, error: Unable to send AOD request to OnDemand Server: Couldn't connect to server
[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: STATE: INIT => CONNECT handle 0x8145d3008; line 1670 (connection #-5000))

[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: Immediate connect fail for 216.240.21.18: Network is unreachable)
[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: Immediate connect fail for 2620:10a:4005:c000::a78:2d11: No route to host)

  • 托管受影响节点的节点管理LIF的端口已关闭:

Cluster-01::> network port show -node Node-01
                          Speed(Mbps) Health
Port    IPspace    Broadcast Domain Link MTU  Admin/Oper  Status
--------- ------------ ---------------- ---- ---- ----------- --------
e0M    Default    Default      down 1500  auto/-    -

  • 节点管理LIF也已关闭:

Cluster-01::> network interface show -role node-mgmt

       Logical   Status    Network       Current     Current Is
Vserver    Interface  Admin/Oper Address/Mask     Node      Port   Home
----------- ---------- ---------- ------------------ ------------- ------- ----
Cluster-01
      Node-01_mgmt
            up/down  10.XX.XX.190/24   Node-01
                                  e0M    true

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