ONTAP升级或重新启动后、Auto支持停止工作

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适用场景

ONTAP 9
AutoSupport
HTTPS
DNS

问题描述

Auto支持以前工作正常、但在最新的ONTAP升级、接管/恢复或系统重新启动后不再工作：

Autosupport transmission-failed since Update Ontap from v9.9.1P9 to V9.12.1 Status: failed Detail: HTTP/S PUT connectivity check failed for destination: https://support.netapp.com/put/AsupPut/. Error: Could not resolve host - 'support.netapp.com' Status: failed Detail: SMTP connectivity check failed for destination: Some.Secondary.DNS. Error: Could not resolve host - 'Some.Secondary.DNS' Corrective Action: Check the hostname of the SMTP server

无法解析DNS：

CLUSTER-01::> dns check -vserver VS-01

Name Server

Vserver Name Server Status Status Details

------------- --------------- ------------ --------------------------

VS-01 192.168.10.1 down connection refused.

VS-01 192.168.20.1 down Connection refused.

已验证与DNS的连接(ping、traceroute)。