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AutoSupport无法使用support.support.com NetApp作为代理发送

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21
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0
Category:
ontap-9
Specialty:
core
Last Updated:

适用场景

  • ONTAP 9
  • AutoSupport
  • 代理

问题描述

  • Auto支持 无法发送
  • system node autosupport check show-details -node <> 的输出显示失败、因为support.ap.dom.com NetApp被指定为代理:
    • cluster2::> system node autosupport check show-details -node cluster2-01
      Node: cluster2-01

      Category: http-https
            Component: http-put-destination
             Status: failed
             Detail: HTTP/S PUT connectivity check failed for destination:
                 https://support.netapp.com/put/AsupPut/ via proxy - 
                support.netapp.com/asupprod/post/1.0/postAsup Error:
                 Timeout was reached when connecting to the server -
                 'support.netapp.com'
        Corrective Action: Possible network configuration issue. Ensure that you
                 have network connectivity

            Component: http-post-destination
             Status: failed
             Detail: HTTP/S POST connectivity check failed for destination:
                 https://support.netapp.com/put/postAsup/ via proxy - 
                support.netapp.com/asupprod/post/1.0/postAsup Error:
                 Timeout was reached when connecting to the server -
                 'support.netapp.com'
        Corrective Action: Possible network configuration issue. Ensure that you have 
                 network connectivity

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