AutoSupport - 无法解析主机- upport.netapp.com'
适用场景
- ONTAP 9
- AutoSupport
问题描述
- AutoSupport无法传输
- 发件人
notifyd.log：
[kern_notifyd:info:2565] 0x80f1a3f00: 0: ERR: AutoSupport::OnDemand: Unable to send polling query to ASUP OnDemand Server, error: Unable to send AOD request to OnDemand Server: Couldn't resolve host name
[kern_notifyd:info:2565] Could not resolve host: support.netapp.com
- AutoSupport check show-Details show
Category: http-https
Component: http-put-destination
Status: failed
Detail: HTTP/S PUT connectivity check failed for destination:
https://support.netapp.com/put/AsupPut/. Error: Could not resolve host - 'support.netapp.com'
Corrective Action: Use "dns check" command to check DNS connection
- 对DNS服务器执行Ping操作
dns check -vserver svm1 -name-server <ip_address>显示"Network is unreachable"