AutoSupport 已通过 HTTPS 停止工作

最后更新
另存为PDF

Views:

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: core

Last Updated:

适用于

ONTAP 9
AutoSupport

问题

AutoSupport (ASUP) 消息停止从所有 ONTAP 系统发送。在日志和 CLI 输出中观察到以下错误：
AutoSupport::StatusCheck: Connectivity check to HTTPS PUT destination failed (Timeout was reached) with root CA path:/mroot/etc/vserver_4294967295/certificates/ssl/serverCa
AutoSupport::StatusCheck: Connection timed out after 10002 milliseconds
AutoSupport::StatusCheck: Connectivity check to HTTPS POST destination failed (Timeout was reached) with root CA path:/mroot/etc/vserver_4294967295/certificates/ssl/serverCa
AutoSupport::StatusCheck: Unable to send AOD request to OnDemand Server: Timeout was reached

HTTPS PUT/POST connectivity check failed for destination:
https://support.netapp.com/put/AsupPut/
and
https://support.netapp.com/asupprod/post/1.0/postAsup.
Error: Timeout was reached when connecting to the server-'support.netapp.com'
TCP 握手完成，但 SSL/TLS "client hello" 未应答或被重置，证书交换未发生。