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由于管理进程挂起,访问 Web 服务配置时发生错误

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Category:
ontap-9
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CORE
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适用于

  • ONTAP 9
  • FAS
  • AFF

问题

  • 节点无法验证其存储库中的 ONTAP 映像: 
cluster1::> cluster image validate -version 9.7P17
Warning: Unable to list entries on node node2. Internal error. An error occurred while accessing the web services
configuration.
Error: show failed: Failed to retrieve status from RDB. Ensure that cluster is healthy and retry the operation.
 

cluster1::> cluster image validate -version 9.11.1P3

Warning: Unable to list entries on node node2. Timeout: Operation "web_server_iterator::get_imp()" took longer than 25 seconds to complete [from mgwd on node "node1" (VSID: -1) to mgwd at 169.XX.XX.12]
Error: show failed: Failed to retrieve status from RDB. Ensure that cluster is healthy and retry the operation.

  • system services web node show 失败,并返回相同的错误:

cluster1::> system service web node show
                       HTTP    HTTP  HTTPS                  Total        Total
Node          External Enabled Port  Port  Status   HTTP Requests Bytes Served
------------- -------- ------- ----- ----- -------- ------------- ------------
node1          true     true    80    443   online         1899426   1399790598

Warning: Unable to list entries on node node2. Internal error. An error occurred while accessing the web services configuration.
node3          true     true    80    443   online        23763430   2146994095
node4          true     true    80    443   online        27978257   3685276902

3 entries were displayed.

  • 尽管尝试将集群管理 LIF 迁移到其他节点,但问题仍然存在
  • 在不涉及 ONTAP 升级的情况下,例如执行 qtree 删除时,也可能会遇到此问题

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