由于管理进程挂起,访问 Web 服务配置时发生错误
适用于
- ONTAP 9
- FAS
- AFF
问题
- 节点无法验证其存储库中的 ONTAP 映像:
cluster1::> cluster image validate -version 9.7P17
Warning: Unable to list entries on node node2. Internal error. An error occurred while accessing the web servicesconfiguration.
Error: show failed: Failed to retrieve status from RDB. Ensure that cluster is healthy and retry the operation.cluster1::> cluster image validate -version 9.11.1P3
Warning: Unable to list entries on node node2. Timeout: Operation "web_server_iterator::get_imp()" took longer than 25 seconds to complete [from mgwd on node "node1" (VSID: -1) to mgwd at 169.XX.XX.12]
Error: show failed: Failed to retrieve status from RDB. Ensure that cluster is healthy and retry the operation.
system services web node show失败,并返回相同的错误:
cluster1::> system service web node show
HTTP HTTP HTTPS Total Total
Node External Enabled Port Port Status HTTP Requests Bytes Served
------------- -------- ------- ----- ----- -------- ------------- ------------
node1 true true 80 443 online 1899426 1399790598
Warning: Unable to list entries on node node2. Internal error. An error occurred while accessing the web services configuration.
node3 true true 80 443 online 23763430 2146994095
node4 true true 80 443 online 27978257 3685276902
3 entries were displayed.
- 尽管尝试将集群管理 LIF 迁移到其他节点,但问题仍然存在
- 在不涉及 ONTAP 升级的情况下,例如执行 qtree 删除时,也可能会遇到此问题