由于"错误：身份验证失败"、AutoSupport SMTP失败

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Category:: ontap-9

Specialty:: core<a>2009799335</a>

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适用场景

ONTAP 9

问题描述

由于"错误：身份验证失败"、AutoSupport SMTP失败。
notifyd 日志报告相关错误、如下所示：

00000010.0064d106 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message:  Trying 163.44.187.144:587...)

00000010.0064d107 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message: STATE: WAITRESOLVE => WAITCONNECT handle 0x80fa4cc08; line 1798 (connection #0))

00000010.0064d108 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message: Connected to mail.xxx.ne.jp (163.44.xxx.xxx) port 587 (#0))

・・・・・・

00000010.0064d121 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message: AUTH PLAIN)

00000010.0064d122 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message: SASL 0x80d64fa88 state change from STOP to PLAIN)

00000010.0064d123 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message: SMTP 0x80d64fa08 state change from EHLO to AUTH)

00000010.0064d124 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message: 334 )

00000010.0064d125 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message: AHN5c3RlbUBlYWp3ZWIuanAAKioqKioqKio=)

00000010.0064d126 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:45) (message: SASL 0x80d64fa88 state change from PLAIN to FINAL)

00000010.0064d127 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: 535 5.7.8 Error: authentication failed: )

00000010.0064d128 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: SASL 0x80d64fa88 state change from FINAL to STOP)

00000010.0064d129 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: multi_done)

00000010.0064d12a 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: Marked for [closure]: SMTP done with bad status)

00000010.0064d12b 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: The cache now contains 0 members)

00000010.0064d12c 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: Closing connection 0)

00000010.0064d12d 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: Expire cleared (transfer 0x80fa4cc08))

00000010.0064d12e 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: Failed to transmit smtp asup 780, curl error: Login denied)

00000010.0064d12f 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: asup_job sent '/mroot/etc/log/autosupport/202310040912.0' mailserver=system%40cii_encrypt/F+bFMoPSCOma3sXQ+UWnx8EiTDYG5B2QyBlapo1BmkQ=/cii_encrypt:********@mail.xxx.ne.jp:587 fd=6 t=26522303 status=0)

00000010.0064d130 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 09:59:47) (message: Failed to deliver smtp with subject: HA Group Notification from node1 (USER_TRIGGERED (TEST:test)) NOTICE)

00000010.0064d131 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 10:01:47) (message: Retry smtp ASUP delivery: seq num= 780, subj= HA Group Notification from node1 (USER_TRIGGERED (TEST:test)) NOTICE)

00000010.0064d132 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 10:01:48) (message: asup_job opened '/mroot/etc/log/autosupport/202310040912.0' fd=42)

00000010.0064d133 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 10:01:48) (message: STATE: INIT => CONNECT handle 0x80fa4cc08; line 1670 (connection #-5000))

00000010.0064d134 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 10:01:48) (message: curl_url_set rejected smtp://eps_info%40eps-eaj.com:xxxxxx/xxxxxxIDU.LOCAL)

00000010.0064d135 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 10:01:48) (message: Closing connection -1)

00000010.0064d136 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 10:01:48) (message: Expire cleared (transfer 0x80fa4cc08))

00000010.0064d137 0fcf1c5f Wed Oct 04 2023 10:13:50 +09:00 [kern_notifyd:info:1573] (category: 1573:780:deliver) (emittime: 10/4/2023 10:01:48) (message: Failed to transmit smtp asup 780, curl error: URL using bad/illegal format or missing URL)